Night Concierge - Warm, Guest-Focused Service

Cotswolds Inns & Hotels; Carterton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel stay discounts

My Fuller’s benefits access

Healthcare cash plan

Induction and training

Wagestream access

Job summary

Cotswolds Inns & Hotels in Burford are seeking a Night Porter to join our welcoming team. You’ll greet late arriving guests, assist with check-ins, and help ensure a smooth overnight experience across our historic Bay Tree location.

We offer weekly pay with a fair share of tips on top of hourly pay, ongoing induction and training, and access to staff benefits and discounts as part of Fuller’s family. Previous hospitality experience is valued, and a warm, engaging personality goes a long way.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• Be proactive in guest comfort and safety during night shifts.

Skills

Hospitality

Guest services

Overnight shifts

Job description

Cotswolds Inns & Hotels in Burford are seeking a Night Porter to join our welcoming team. You’ll greet late arriving guests, assist with check-ins, and help ensure a smooth overnight experience across our historic Bay Tree location.

We offer weekly pay with a fair share of tips on top of hourly pay, ongoing induction and training, and access to staff benefits and discounts as part of Fuller’s family. Previous hospitality experience is valued, and a warm, engaging personality goes a long way.