Night Concierge: Warm Welcome & Seamless Check-Ins

The Swan, Bibury; Cirencester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Food & drink discount

Staff discounts

Healthcare cash plan

Full induction and training

Wagestream access

Hotel discounts

Discounted gym memberships

Cinema tickets

Job summary

The Swan, Bibury invites you to join as Night Porter in our charming Cotswolds inn. You’ll greet late arriving guests, assist with check-ins, and help ensure a warm, secure night-time environment in a historic hotel along the River Coln.

Join a friendly team at The Swan, Bibury, where personal service, integrity and community matter. Full induction provided; flexible shifts; benefits include staff discounts, food and drink savings, and access to Wagestream to get paid as you earn.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Welcome guests checking in late and ensure smooth entry.
• Assist guests during the night shifts and respond to requests.
• Contribute to a calm, secure and comfortable night environment for all guests.

Job description

The Swan, Bibury invites you to join as Night Porter in our charming Cotswolds inn. You’ll greet late arriving guests, assist with check-ins, and help ensure a warm, secure night-time environment in a historic hotel along the River Coln.

Join a friendly team at The Swan, Bibury, where personal service, integrity and community matter. Full induction provided; flexible shifts; benefits include staff discounts, food and drink savings, and access to Wagestream to get paid as you earn.