Weekend Night Concierge: Welcoming Guests & Late Checks

The Swan, Bibury; Cirencester; On-site; GBP 1,240,000 - 1,791,000; Full time

Benefits offered by this job

Food & drink discount

Tips paid weekly

Hotel stay discounts

Healthcare plan

My Fuller’s benefits platform

Induction and training

Wagestream access

Job summary

The Swan in Bibury, part of Cotswold Inns & Hotels, seeks a Night Porter to support late-evening and overnight guest operations. You will welcome guests, assist during the night, and manage late check-ins and early check-outs with a friendly, proactive approach.

Join a team that values warm hospitality, integrity, and a personal touch across our Bibury location, with induction and ongoing training provided.

Qualifications

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Skills

Hospitality

Guest service

Night operations

Job description

The Swan in Bibury, part of Cotswold Inns & Hotels, seeks a Night Porter to support late-evening and overnight guest operations. You will welcome guests, assist during the night, and manage late check-ins and early check-outs with a friendly, proactive approach.

Join a team that values warm hospitality, integrity, and a personal touch across our Bibury location, with induction and ongoing training provided.