Night Concierge Security Officer – Front Desk (Hotel)

Kingdom Services Group; Glasgow; Sur place; GBP 15 000 - 22 000; Temps partiel

Résumé du poste

Kingdom Services Group is seeking a Concierge Front of House Security Officer for a hotel in Glasgow. The role delivers a professional, welcoming front-of-house service and ensures a secure environment for guests and staff.

We require an SIA licence or application, Enhanced DBS with Child Check, and a five-year checkable employment history. The position offers part-time hours, with Friday and Saturday night shifts, and benefits including a pension and training opportunities.

Qualifications

• SIA Licence or application in progress
• Enhanced DBS with Child Check required
• Five-year checkable employment history
• Excellent customer service and communication skills
• Team player with a professional presentation
• Experience in concierge, hotel, customer service or security is a plus

Responsabilités

• Provide a professional concierge-style front-of-house presence
• Welcome guests and assist visitors courteously
• Act as a hotel ambassador with high presentation standards
• Support the night shift with operational and guest service requirements
• Respond to queries, directions and requests from guests
• Maintain visible presence to deter anti-social behaviour
• Manage noise complaints promptly and professionally
• Monitor alarms and follow site procedures
• Conduct regular patrols of the premises
• Report incidents, hazards or suspicious activity promptly
• Liaise with hotel staff and management
• Ensure health and safety and security procedures are followed

Connaissances

Excellent customer service

Interpersonal communication

Team player

Professional appearance

Flexible attitude

Description du poste

Kingdom Services Group is seeking a Concierge Front of House Security Officer for a hotel in Glasgow. The role delivers a professional, welcoming front-of-house service and ensures a secure environment for guests and staff.

We require an SIA licence or application, Enhanced DBS with Child Check, and a five-year checkable employment history. The position offers part-time hours, with Friday and Saturday night shifts, and benefits including a pension and training opportunities.