Security Support Officer

Kingdom Services Group; Dundee; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Friendly team

Training and career development

Job summary

Kingdom Group has an opportunity for a Concierge Security Officer at a supported living site in Dundee, DD1. This role involves acting as the first point of contact and ensuring safety through patrols and monitoring.

Ideal candidates will have strong communication skills, a professional attitude, and ideally a valid SIA licence. The company offers a contributory pension scheme, career development, and a friendly team environment.

Qualifications

• Excellent communication & customer service skills.
• Professional approach with good judgement.
• Experience in a similar role desirable, but not essential.
• Valid SIA licence or in process of applying.
• Full five-year checkable employment history.
• Enhanced DBS check required.
• Own transport preferred.

Responsibilities

• Act as the first point of contact for clients and visitors.
• Sign visitors in/out and monitor CCTV.
• Complete hourly patrols and record appropriately.
• Perform visual inspections for health and safety.
• Report out of hours emergency repairs.
• Assist with access and monitoring of contractors.
• Complete concierge check lists and feedback.
• Complete incident reports if required.
• Report significant client issues to on-call staff.

Skills

Communication skills

Customer service skills

Attention to detail

Job description

Kingdom Group have a great opportunity for a Concierge Security Officer to join the team, working at a supported living site in Dundee, DD1.

Where:

Dundee, DD1 area.

When:

We're looking to get the right person in to the team ASAP

Salary:

£12.71 per hour

Hours:

Various hours and shifts across Monday - Sunday, covering holidays and illness. Maximum 6 days per week.

Shift times:

08:00am - 17:30pm, 17:30pm - 05:00am, 22:00pm - 08:15am.

About the role:

• To act as first point of contact for clients and visitors
• Signing visitors in/out of building
• Ensuring the security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors movements.
• Completing visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures
• To report any out of hours emergency repairs
• Assist with access and monitoring of contractors
• To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff
• Complete incident reports if required
• Report any significant client issues to on call staff/supervisor

About you:

• Excellent communication & customer service skills
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
• Previous experience in a similar role is desirable, but not essential
• A valid SIA licence or be in the process of applying for one
• A full five-year checkable employment history
• An enhanced DBS check will be required for this role
• Own transport is preferred

What's in it for you?

• Contributory pension scheme
• A friendly and supportive team
• Training, career development & progression

Join a team where you can grow, develop, and make a real impact in a professional security environment.

Be proud. Be professional. Be Kingdom.