Night Concierge & Safety Host

Audley Villages; Cobham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme (5% employer)

28 days' holiday incl. bank holidays

50% discount on food and drinks

Staff rates on guest suites

Full training through our Academy

Learning and development opportunities

Employee discount portal

Healthcare Cash Plan

Refer a Friend bonus

Free uniform

Job summary

Audley Villages is seeking a Night Porter to ensure the village remains safe, secure, welcoming and well-presented through the night. You will monitor CCTV, respond to emergencies, and support with overnight cleaning and facility preparation.

The role requires calm decisiveness, reliability and the ability to work independently, including lone-working nights. Training will be provided and the position offers competitive pay and staff benefits.

Qualifications

• Experience in a night, security, hospitality, care, facilities or customer-facing environment.
• Strong communication skills and good written and spoken English.
• Good literacy and numeracy skills.
• Basic computer skills and confidence using systems to record information.

Responsibilities

• Carry out regular security checks and monitor CCTV.
• Respond to alarms and emergencies in line with procedures.
• Provide a warm, friendly and professional presence overnight.
• Supervise the reception area and manage overnight calls and enquiries.
• Identify and report hazards, maintenance issues, damage or unusual activity.
• Support owners while maintaining privacy and dignity and professional boundaries.

Skills

Reliability

Calm under pressure

Customer-focused

Overnight security

English proficiency

Job description

Audley Villages is seeking a Night Porter to ensure the village remains safe, secure, welcoming and well-presented through the night. You will monitor CCTV, respond to emergencies, and support with overnight cleaning and facility preparation.

The role requires calm decisiveness, reliability and the ability to work independently, including lone-working nights. Training will be provided and the position offers competitive pay and staff benefits.