Night Concierge, 4-on/4-off, Premium Residential

Abbatt Group; London Borough of Barking and Dagenham; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Zusammenfassung

Abbatt Group is seeking a Night Concierge for a premier residential development in Barking (IG11). The role is 4 on 4 off, 19:00–07:00, and involves greeting residents, handling inquiries, logging parcels and assisting with contractor access. A professional manner and outstanding communication are essential.

Candidates should have at least 2 years of concierge experience in a residential setting and a keen eye for detail to maintain high standards of service and safety at all times.

Qualifikationen

• Two years' minimum concierge experience at a residential establishment.

Aufgaben

• Meet and greet residents, visitors and contractors in a courteous and professional manner.
• Respond to queries efficiently by phone, intercom, email and in person.
• Receive and log parcels and packages for residents.
• Hand over parcels, keys and logged items to residents with ID written authority.
• Log all resident instructions under apartment numbers.
• Register new residents with the concierge team and create database entries.
• Program door entry fobs and key cards; update intercom panels as applicable.
• Forward complaints to Building Manager and assist with contractor access.
• Conduct weekly site inspections and health and safety checks; update handover notes.

Kenntnisse

Customer service

Attention to detail

Communication skills

Professional appearance

Jobbeschreibung

Abbatt Group is seeking a Night Concierge for a premier residential development in Barking (IG11). The role is 4 on 4 off, 19:00–07:00, and involves greeting residents, handling inquiries, logging parcels and assisting with contractor access. A professional manner and outstanding communication are essential.

Candidates should have at least 2 years of concierge experience in a residential setting and a keen eye for detail to maintain high standards of service and safety at all times.