Night Concierge

Premier Estates Limited; London; On-site; GBP 25,000 - 27,000; Full time

Job summary

An established and celebrated property management company is seeking a Night Concierge to join their team. This role offers a unique opportunity to work in a luxurious development along the River Thames, providing exceptional service to residents and guests. With a focus on creating a positive environment, you will engage with the community, handle inquiries, and ensure the safety and satisfaction of all. This position not only offers competitive compensation and a range of perks but also emphasizes professional growth through fully funded training programs. If you are passionate about customer service and looking for a rewarding challenge, this is the opportunity for you!

Benefits

Fully funded training programs

Exclusive savings on entertainment

Competitive salary

Discretionary bonuses

16 days holiday plus national holidays

Optional overtime opportunities

Team uniform provided

Pension plan

Employee Assistance Programs (EAP)

Qualifications

• Expert in customer service and skilled in creating a positive environment.
• Proactive in seeking opportunities to enhance development performance.

Responsibilities

• Create a safe and welcoming environment for residents and guests.
• Lead and inspire the team while managing customer service queries.

Skills

Customer Service

Team Collaboration

Proactive Problem Solving

Feedback Handling

Job description

Riverside Quarter - 9 Eastfields Ave, London, SW18 1RD

Ref: 20490

Location: Riverside Quarter - 9 Eastfields Ave, London, SW18 1RD

Employment Type: Full-Time

Working Pattern: 4 Days On, 4 Days Off – 1900 - 0700

Salary: £25,000 - £27,000

Department: Concierge

Region: West London

Closing Date: 03/01/2025

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.

Position: Night Concierge

Contract: A permanent position that offers stability and room for growth.

Why Rendall & Rittner:

• Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
• Career Growth: We invest in your professional development with fully funded training programs.
• Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
• Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
• Time Off: Enjoy 16 days of holiday plus national holidays.
• Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
• Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
• Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at an exclusive development located on the banks of the River Thames. With views over Hurlingham Park, Riverside Quarter consists of 750 apartments across 9 buildings. The development includes 24-hour concierge and luxury facilities such as well-equipped gyms and a sleek swimming pool.

Key Responsibilities:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. #LI-AW1

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!