Night Concierge

Premier Estates Limited; London; On-site; GBP 26,000; Full time

Job summary

An established property management company is seeking a dedicated Night Concierge to join their vibrant team in Marylebone. This exciting role involves creating a positive and safe environment for residents and guests, leading by example in customer service, and building strong relationships within the community. With a competitive salary and numerous perks, including career growth opportunities and a collaborative work atmosphere, this position offers a fantastic chance to make a significant impact. If you're passionate about delivering exceptional service and thrive in a team setting, this role is perfect for you.

Benefits

Fully funded training programs

Exclusive savings on entertainment

Competitive salary

Discretionary bonuses

16 days of holiday plus national holidays

Optional overtime opportunities

Team uniform provided

Employee Assistance Programs (EAP)

Pension scheme

Qualifications

• Expertise in customer service with a passion for creating positive environments.
• Ability to manage complaints and thrive in a team setting.

Responsibilities

• Create a safe and welcoming environment for residents and guests.
• Lead and inspire the team while engaging with residents and contractors.

Skills

Customer Service Expertise

Team Collaboration

Proactive Problem Solving

Complaint Management

Job description

55 George Street & 30 Portman Close - 55 George Street, London, W1U 8AU

Ref: 20511

Location: 55 George Street & 30 Portman Close - 55 George Street, London, W1U 8AU

Employment Type: Full-Time

Working Pattern: 4 Days On, 4 Days Off - 1800 - 0600

Salary: £26,000

Department: Concierge

Region: Central London

Closing Date: 20/01/2025

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.

Position: Night Concierge

Location: 55 George Street and 30 Portman Close

Working Hours: 4 days on, 4 days off 1800 - 0600

Salary: £26,000 per annum

Contract: A permanent position that offers stability and room for growth.

Why Rendall & Rittner:

1. Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
2. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
3. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
4. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
5. Time Off: Enjoy 16 days of holiday plus national holidays.
6. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
7. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
8. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
9. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
10. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be situated in the vibrant neighbourhood of Marylebone, within a development comprising 22 residential apartments. The location boasts proximity to both Bond Street and Marble Arch Underground Station, offering residents and employees convenient access to upscale shopping areas and excellent public transportation connections.

Key Responsibilities and Requirements:

As a Concierge at Rendall & Rittner, you will:

• Be passionate about creating a positive and safe environment for residents, guests, and the team.
• Be an expert in customer service, using this expertise to lead, engage, and inspire others.
• Be proactive in seeking opportunities to drive the performance of the development.
• Be skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Value and support the team, building strong working relationships with residents, guests, and external contractors.
• Have a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. #LI-AW1

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!