Room Attendant

Accor Hotels; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a luxurious hotel environment as a Room Attendant, focusing on cleanliness and guest satisfaction at Sofitel London St James. This role offers a unique opportunity to be part of a dedicated team enhancing the luxury experience with attention to every detail.

Benefits

Competitive Salary and annual bonus

Employee Benefit Card – Discounted rates at Accor properties worldwide

Free Stays in the UK or Ireland (4 nights/year)

Complimentary Meals While on Duty

Exceptional Training and Development Opportunities

Qualifications

• Prior experience as a Room Attendant in a 5-star hotel or luxury hospitality environment preferred.
• Flexibility for different shifts including weekends and holidays.
• Knowledge of cleaning techniques and chemicals is a plus.

Responsibilities

• Clean and maintain guest rooms and suites to highest cleanliness standards.
• Thoroughly clean and sanitise bathrooms and replenish amenities.
• Collaborate with housekeeping for timely room turnover.

Skills

Attention to detail

Customer service

Ability to perform physically demanding tasks

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

Join the Magic Makers at Sofitel London St James

Do you believe that a perfectly made bed and a sparkling bathroom can make someone’s day? Do you take pride in the little details that others might miss? If so, we’d love you to join our housekeeping team!

At Sofitel London St James, we’re on the lookout for a Room Attendant– someone who knows that true luxury starts with cleanliness, comfort, and care.

Key Responsibilities:

• Clean and maintain guest rooms and suites to the highest standards of cleanliness and presentation.
• Replace bed linens and towels, make beds, and ensure all amenities are replenished.
• Thoroughly clean and sanitise bathrooms, including fixtures and surfaces.
• Vacuum, sweep, mop, and dust guest rooms and common areas.
• Report any maintenance issues or room discrepancies to the appropriate department.
• Provide exceptional service to guests, addressing their needs and requests promptly and courteously.
• Collaborate with the housekeeping team to ensure efficient and timely room turnover.

Qualifications

• Prior experience as a Room Attendant in a 5-star hotel or luxury hospitality environment is highly preferred.
• Exceptional attention to detail and the ability to maintain high cleanliness standards.
• Capable of performing physically demanding tasks associated with the role.
• Flexibility to work various shifts, including weekends and bank holidays.
• Knowledge of proper cleaning techniques and chemicals is a plus.
• Eligible to work in the UK.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salaryand anannual bonus of £1.300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recogniseyour contribution with a variety of benefits, rewards and developmentopportunities. We also offer a range of wellbeing initiatives, including appswith content to help you feel at your best. Join us, and you can thrive as anindividual as well as being part of a supportive and inclusive team.

Let your passion shine, visitcareers.accor.com