Night Concierge

Premier Estates Limited; London; On-site; GBP 33,000; Full time

Job summary

An established industry player is seeking a Night Concierge to join their dynamic team. This role offers a fantastic opportunity to enhance your career in a supportive environment, focusing on delivering exceptional customer service and creating a welcoming atmosphere for residents. With a competitive salary and numerous perks, including career growth opportunities and a comprehensive benefits package, this position is perfect for those passionate about hospitality and teamwork. Join a forward-thinking company where your contributions will make a real impact!

Benefits

24 days holiday

Employee Assistance Programs

Pension Plan

Team uniform

Optional overtime

Exclusive savings on entertainment

Career development programs

Qualifications

• Expert in customer service, leading and inspiring others.
• Proactive in creating a positive environment for residents.

Responsibilities

• Serve as the main point of contact for resident queries.
• Build strong relationships with residents and guests.

Skills

Customer Service

Teamwork

Proactive Problem Solving

Communication Skills

Job description

The Heron - Moor Lane , The Barbican , London , EC2Y 9AP

Ref 20847 Location The Heron - Moor Lane , The Barbican , London , EC2Y 9AP Employment type Full-Time Working pattern 4 Days On, 4 Days Off – 1900 - 0700 Salary 32760 Department Concierge Region Central London Closing date 14/05/2025 Description

Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package.

Position: Night Concierge

Location: The Heron, EC2Y 9AP

Working Hours: 4 days on, 4 days off 1900 - 0700

Salary: £32,760 per annum (depending on experience)

Contract: A permanent position.

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: Enjoy 24 days of holiday inclusive of national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at The Heron, a high-end development located in the heart of the City of London and within easy reach of several underground stations including Moorgate, Barbican and Liverpool Street. The Heron is a 36-floor tower with 285 residential apartments, this development benefits from several on-site amenities including a stylish residents club lounge, a screening room, gym and car park.

Key Responsibilities and Requirements:

As a Night Concierge at Rendall & Rittner, you will:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
• A full, clean driving licence would be preferable for this position.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. #LI-AW1

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!