Night Chef Supervisor – Hospitality Lead

BaxterStorey; Swindon; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 Days holiday

Birthday holiday

Volunteer days

Grandparent leave

Maternity leave 24 weeks

Career leave

Wedding leave

Free meals on shift

Development training

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

Join BaxterStorey in Swindon as a Chef Supervisor for Nights, leading catering teams to deliver exceptional service. You will supervise and train staff, ensure top-quality food and service, and manage event logistics from setup to breakdown.

A passion for hospitality and strong leadership will help you drive standards and guest satisfaction. We value development and inclusivity, offering comprehensive benefits and opportunities to grow within a renowned hospitality company.

Qualifications

• Previous experience within the hospitality industry.
• Have a contagious passion for food and customer service.
• You draw satisfaction from supervising, training, and supporting a team.
• Understanding of delegation skills.
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.

Responsibilities

• Supervision and Training - recruit, train, and supervise catering staff, including servers and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.

Job description

Join BaxterStorey in Swindon as a Chef Supervisor for Nights, leading catering teams to deliver exceptional service. You will supervise and train staff, ensure top-quality food and service, and manage event logistics from setup to breakdown.

A passion for hospitality and strong leadership will help you drive standards and guest satisfaction. We value development and inclusivity, offering comprehensive benefits and opportunities to grow within a renowned hospitality company.