Night Auditor: Front Desk & Guest Experience Pro

Hotel Co 51 UK; Hemel Hempstead; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Training and development

Health cash plan

Discounted room rates

Discount on Food & Beverages

Enhanced parental pay

Pension scheme

Holiday entitlement 28-33

Job summary

Hotel Co 51 is seeking a friendly Night Crew Member for Moxy Bristol to deliver top-quality service on night shifts. The role involves being the first point of contact for guests, handling internal and external calls, and promoting knowledge of hotel facilities and services.

The position is offered on a casual contract with a gross hourly salary of £14.03. The successful candidate will bring service industry experience, familiarity with hotel systems, and a passion for travel.

Qualifications

• Experience in the service industry.
• Knowledge of hotel systems such as Opera and Micros.
• Knowledge of Food Safety and Licensing laws.
• Personal experience of travel and travel industry.

Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Skills

Service industry experience

Travel industry experience

Food safety knowledge

Tools

Opera/Micros hotel systems

Job description

Hotel Co 51 is seeking a friendly Night Crew Member for Moxy Bristol to deliver top-quality service on night shifts. The role involves being the first point of contact for guests, handling internal and external calls, and promoting knowledge of hotel facilities and services.

The position is offered on a casual contract with a gross hourly salary of £14.03. The successful candidate will bring service industry experience, familiarity with hotel systems, and a passion for travel.