Night Auditor

TN United Kingdom; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Night Auditor in a thriving hotel environment! In this pivotal role, you'll support hotel operations by managing night audits, ensuring guest satisfaction, and collaborating with a vibrant team. With a commitment to professional development, you'll have access to training programs that pave the way for career advancement in hospitality. Enjoy special rates on hotel rooms, recognition for your achievements, and a supportive work culture that values your contributions. If you're passionate about delivering exceptional service and ready to grow in your career, this is the perfect opportunity for you!

Benefits

Special rates on hotel rooms

Recognition scheme

Talent referral scheme

Employee Awards

Pension Scheme

Life Assurance

Wellbeing Support

Ongoing training programs

Career progression opportunities

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Run night audits and balance end-of-day accounts effectively.
• Assist guests with check-in, check-out, and room service orders.

Skills

Customer Service

Communication Skills

Team Collaboration

Education

High School Diploma

Hospitality Management Certification

Job description

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Be Yourself – Be a Bold Team Player– Be Leonardo

Night Auditor Role

As a Night Auditor, you’ll be right in the heart of the hotel, supporting your Head of Department and ensuring smooth operations. This busy role involves running the night audit, balancing end-of-day accounts, and working with a vibrant team to exceed our guests’ expectations.

Perks and Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe: plan your city break!
• Recognition scheme: earn vouchers for your achievements
• Talent referral scheme: earn bonuses for recommending friends
• Celebrations: participate in Thank You Week and our Employee Awards
• Important benefits: Pension Scheme, Life Assurance, Wellbeing Support
• Training and progression: ongoing programs with clear career paths
• Be yourself!
• Safety and security: collaborate with the night team to ensure hotel and guest safety
• Guest interaction: communicate confidently via desk, email, or phone
• Customer service: assist guests with check-in, check-out, and room service orders

Our Support and Development

We value our colleagues and support your growth. Our training programs, including the “NEW Team Coach,” “Guest Care,” and “Insights Trainee Manager Programme,” are designed to develop your skills and prepare you for management roles such as Duty Manager. We are committed to your professional development and career progression in hospitality.

Our Story

With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are one of the fastest-growing hotel groups, with plans for significant expansion. Join us during this exciting time!