Night Auditor

HHM Hospitality; York; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company is seeking a Night Auditor to manage nightly revenue balancing and guest services. The role involves bookkeeping, conducting audits, and ensuring guest satisfaction. Ideal candidates will have prior experience in night audit or accounting, along with strong computer and arithmetic skills.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Proficiency in computer use and strong arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Perform bookkeeping activities and conduct nightly audits.
• Check guests in/out and respond to inquiries.

Skills

Bookkeeping

Guest Service

Problem Solving

Education

High School diploma or equivalent

Tools

Excel

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit card transactions in a timely manner.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Proficiency in computer use, including Excel, and strong arithmetic skills required.
• FSD certification is a plus and must be obtained within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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