Night Auditor

IBIS; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Free Bonus Break - 2 free weekends to

Discount for you and your friends &amp

Competitive Compensation

Accor hotel discounts worldwide

Job summary

ibis London Greenwich is seeking a dedicated Night Auditor to join our Front Office team. We deliver warm welcomes and seamless overnight service to guests.

You will handle late check-ins, night audits, and guest requests with a positive attitude. You'll work independently in an welcoming ibis environment, with training provided.

Join us for opportunities to grow in hospitality and enjoy benefits such as discounts at Accor hotels, and two free weekend stays when available.

Qualifications

• Previous hotel or front office experience preferred.
• Full training provided.
• Able to work night shifts, weekends, and holidays.

Responsibilities

• Greet guests during night check-in and check-out.
• Manage night audit procedures and end-of-day reporting.
• Respond to guest requests with a courteous attitude.
• Ensure guest safety and security with regular patrols.
• Assist with breakfast prep or bar service if needed.
• Prepare handover for morning team with clear notes.

Skills

Calm under pressure

Attention to detail

Effective communication

Independent worker

Tech savvy

Night shift availability

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallenginglestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
JoinusandbecomeaHeartist®.

Job Description

At ibis London Greenwich, we're more than just a hotel. We're a vibrant, welcoming space where personality and professionalism go hand in hand. We're currently looking for a Night Auditor to join our Front Office team and deliver exceptional service to guests around the clock.

What You'll Be Doing

Delivering a warm and efficient welcome to late arrivals and handling night check-ins and check-outs
Managing night audit procedures and end-of-day reporting
Responding to guest requests with a positive, can-do attitude
Ensuring guest safety and security, including regular floor walks and handling any incidents
Supporting with light cleaning, breakfast prep, or bar service if needed
Preparing the hotel for the morning handover with a clear and organised approach

Qualifications

Previous hotel or front office experience is great, but we'll provide full training
Someone who is calm under pressure, organised, and happy to work independently
A natural communicator with great attention to detail
Comfortable with technology and confident using a laptop (training provided)
Flexible and reliable, with availability for night shifts, weekends, and holidays

Why Join Us?

• Innovative Environment:Be part of a forward-thinking organization where your ideas matter.
• Opportunity to grow in the company
• Career Growth:We invest in our people and offer opportunities for professional development.
• Supportive Team:Work with a group of dedicated and passionate professionals.
• Competitive Compensation:We offer a comprehensive salary and benefits package.
• Free Bonus Break - 2 free weekends to spend in Accor hotel in the UK - (up to availability)
• Discount for you and your friends & family in all Accor Hotel worldwide