Night Auditor

Radisson Hotel Group; Glasgow; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Hotel employee discounts

Global & local benefits

Friends & family discounts 30% off

Job summary

Radisson Hotel Group is seeking a Night Receptionist in the United Kingdom to provide attentive, frontline service overnight. You will handle check-in/check-out, safeguard guest experiences, and support the front-office team with a calm, courteous presence throughout the night.

Experience in a similar role is helpful but not essential. We value flexibility, teamwork, and a positive, can-do attitude, ensuring memorable moments for guests during night hours.

Qualifications

• Flexibility and a positive, Yes I Can attitude.
• Eye for detail.
• Creative problem-solving.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Handle check-in and check-out during night hours.
• Ensure a seamless and secure guest experience at night.
• Act as a guest advocate, delivering high-standard service throughout the night.
• Contribute to the smooth running of the front-office department.
• Maintain a welcoming, calm, and professional presence during night shifts.

Skills

Yes I Can attitude

Attention to detail

Creative problem-solving

Excellent service

Team player

Verbal communication

Fun at work

Experience helpful

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Overview

Not a normal 9‑5’er? Escape the ordinary and say Yes I Can! We are currently seeking a Night Receptionist to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

• Bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience during night hours.
• Handle check‑in and check‑out and all other duties required between hours.
• Act as a guests’ superhero, anticipating and delivering the highest level of the guest journey and experience.
• Exude patience, empathy, and a personable presence that hosts the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front‑office department.

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• Eye for detail.
• Creative problem‑solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work.
• Experience in a similar position is beneficial but not essential.

Why Join Radisson Hotel Group

• Live the Magic of Hospitality – Be part of a team that creates exceptional experiences and memorable moments every day.
• Build a Great Career – We invest in your growth, learning, and career development to help you reach your full potential.
• Experience the Team Spirit – Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another, and foster belonging through Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition – Your ideas, passion and drive matter! We empower you to make a difference in hospitality, your community and beyond.
• Enjoy Global & Local Perks – Exclusive global benefits such as special hotel rates for you and loved ones worldwide, plus local perks tailored to your country.
• Enjoy benefits including up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
• Guaranteed minimum of 30% off for your Friends & Family.
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.