Night Auditor

Harri; Cleethorpes; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Bed & Breakfast stays across leaf HOSP

50% food and beverage discount

Employee Assistance Programme

Hapi discounts platform

Long Service Recognition Awards

Team Member recognition awards

Annual leave increases with service

Training and development opportunities

Job summary

leaf HOSPITALITY is seeking a reliable Night Auditor to support overnight operations and ensure smooth financial processes. You will handle late check-ins, guest inquiries, and end-of-day reconciliations, contributing to a secure, well-presented hotel environment.

The role combines guest service with essential auditing duties, requiring accuracy, independence, and a proactive attitude towards guest care and hotel readiness for the next day.

Qualifications

• Previous experience in hospitality, Front Office, customer service or administration is desirable.
• Good numerical and administrative skills.
• Willingness to work night shifts and independently.

Responsibilities

• Deliver exceptional guest service throughout the night.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest enquiries and requests professionally and efficiently.
• Complete night audit procedures and end-of-day financial processes.
• Reconcile daily transactions and prepare reports in line with company procedures.
• Ensure guest accounts and financial records are accurate.
• Conduct regular security and safety checks throughout the hotel.
• Support the smooth running of the hotel during overnight shifts.
• Ensure company, brand and legal standards are maintained at all times.
• Help prepare the hotel for the following day's operation.

Skills

Attention to detail

Numerical skills

Customer service

Communication skills

Independent learner

Job description

Night Auditor

The Hampton by Hilton Humberside Airport has 100 bright modern bedrooms, situated right off the A18 just a short walk from Humberside International Airport. We're just 15 minutes from the sprawling Lincolnshire Wolds and Humber Bridge giving access to East Yorkshire.

We are a friendly, helpful, and warm team looking to make your stay as comfortable as possible. There is a spacious lounge area perfect for relaxing after a busy day located on the ground floor alongside a bar serving hot and cold beverages and snacks. In addition, you can order a tasty meal off our lounge menu. Or if you are looking for a more formal dinner than the lounge, our casual Touchdown Bar & Grill restaurant onsite serves a range of classic dishes. There is also an onsite gym for our overnight guests available and a business centre where you can focus on your work.

Join Our Team

We're looking for a reliable and detail-focused Night Auditor to help deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.

This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.

If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

What You'll Be Doing

• Deliver exceptional guest service throughout the night

• Welcome guests, manage late check-ins and support early departures

• Respond to guest enquiries and requests professionally and efficiently

• Complete night audit procedures and end-of-day financial processes

• Reconcile daily transactions and prepare reports in line with company procedures

• Ensure guest accounts and financial records are accurate

• Conduct regular security and safety checks throughout the hotel

• Support the smooth running of the hotel during overnight shifts

• Ensure company, brand and legal standards are maintained at all times

• Help prepare the hotel for the following day's operation

What We're Looking For

• Previous experience in hospitality, Front Office, customer service or administration is desirable

• Strong attention to detail and accuracy

• Good numerical and administrative skills

• Excellent communication and guest service abilities

• Ability to work independently and make confident decisions

• Good organisational and problem-solving skills

• Reliable, professional and trustworthy approach

• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage