Food and Beverage Assistant

Hampton by Hilton Humberside Airport; Cleethorpes; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

50% food & beverage discount

Team member programme

Annual leave increases

Job summary

leaf HOSPITALITY is recruiting a friendly Restaurant Food & Beverage Assistant to join our team and help create memorable dining experiences for our guests.

This guest-facing role delivers attentive service in a busy hotel restaurant and bar, supporting smooth operations and ensuring guests enjoy a welcoming dining experience across shifts.

Qualifications

• Hospitality or customer service experience is desirable but not essential.
• Friendly, confident and professional approach.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Good attention to detail and presentation.
• Positive and team-focused attitude.
• Flexible hours, including evenings, weekends and holidays.

Responsibilities

• Deliver friendly, professional and attentive service within the restaurant.
• Welcome guests and help create a positive dining experience.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with company standards.
• Maintain knowledge of menus, promotions and products.
• Respond to guest inquiries and requests professionally and promptly.
• Prepare and maintain restaurant areas to a high standard.
• Process payments and transactions accurately.
• Follow food safety, health and safety and company procedures at all times.
• Work collaboratively with colleagues to deliver exceptional guest experiences.

Skills

Hospitality experience

Customer service

Communication skills

Team player

Flexibility

Job description

Restaurant Food and Beverage Assistant

The Hampton by Hilton Humberside Airport has 100 bright modern bedrooms, situated right off the A18 just a short walk from Humberside International Airport. We're just 15 minutes from the sprawling Lincolnshire Wolds and Humber Bridge giving access to East Yorkshire.

We are a friendly, helpful, and warm team looking to make your stay as comfortable as possible. There is a spacious lounge area perfect for relaxing after a busy day located on the ground floor alongside a bar serving hot and cold beverages and snacks. In addition, you can order a tasty meal off our lounge menu. Or if you are looking for a more formal dinner than the lounge, our casual Touchdown Bar & Grill restaurant onsite serves a range of classic dishes. There is also an onsite gym for our overnight guests available and a business centre where you can focus on your work.

Join Our Team

We're looking for a friendly and enthusiastic Restaurant Food & Beverage Assistant to join our team and help create memorable dining experiences for our guests.

This is a guest-facing role where you'll deliver attentive service, support the smooth running of the restaurant and help ensure every guest enjoys a welcoming and enjoyable experience.

If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Deliver friendly, professional and attentive service within the restaurant
• Welcome guests and help create a positive dining experience
• Take food and beverage orders accurately and efficiently
• Serve food and drinks in line with company standards
• Maintain excellent knowledge of menus, promotions and available products
• Respond to guest enquiries and requests professionally and promptly
• Prepare and maintain restaurant areas to a high standard
• Process payments and transactions accurately
• Follow food safety, health and safety and company procedures at all times
• Work collaboratively with colleagues to deliver exceptional guest experiences

What We're Looking For

• Previous hospitality, restaurant or customer service experience is desirable but not essential
• Passion for delivering exceptional guest experiences
• Friendly, confident and professional approach
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Good attention to detail and presentation
• Positive and team-focused attitude
• Flexible approach to working hours, including evenings, weekends and holidays

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage