Niche & Pronto SME — Hybrid Public Sector Role

Adecco; Exeter; On-site; GBP 26,000 - 29,000; Part time

Benefits offered by this job

Competitive hourly rate

Hybrid working options

Professional development and training

Supportive workplace culture

Job summary

Adecco is recruiting for a temporary Subject Matter Expert (BSIT) to join the Business Systems Improvement Team, supporting Niche and Pronto systems at Middlemoor Police HQ, Exeter. The role focuses on day-to-day system support, requirements scoping, and delivering improvements.

You will collaborate with ICT and third-party suppliers, conduct testing of upgrades, and provide guidance to stakeholders. A degree or equivalent experience is required, with an emphasis on analytical and communication

Qualifications

• A degree or equivalent relevant work experience.
• Extensive operational and technical knowledge of Niche and Pronto systems or similar.
• Operational knowledge of RMS areas: Crime, Intelligence, Safeguarding, and Custody.
• Strong negotiating skills with the ability to influence and build relationships.
• Excellent analytical, communication, and presentation skills.
• Proven ability to draft detailed reports and work collaboratively within teams.

Responsibilities

• Providing day-to-day business support, including identifying and resolving system errors and responding to user queries.
• Scoping user requirements for business improvements and developments.
• Developing solutions and system changes to meet business needs.
• Collaborating with third-party suppliers to drive solutions and improvements.
• Conducting complex testing of system upgrades and developments.
• Offering specialist advice and guidance to a diverse range of stakeholders.
• Facilitating user groups and prioritising requirements through effective engagement.

Skills

Niche systems

Pronto systems

RMS knowledge

Education

Degree or equivalent

Tools

Niche

Pronto

RMS

Job description

Adecco is recruiting for a temporary Subject Matter Expert (BSIT) to join the Business Systems Improvement Team, supporting Niche and Pronto systems at Middlemoor Police HQ, Exeter. The role focuses on day-to-day system support, requirements scoping, and delivering improvements.

You will collaborate with ICT and third-party suppliers, conduct testing of upgrades, and provide guidance to stakeholders. A degree or equivalent experience is required, with an emphasis on analytical and communication