Subject Matter Expert (BSIT)

Adecco; Exeter; On-site; GBP 26,000 - 29,000; Part time

Benefits offered by this job

Competitive hourly rate

Hybrid working options

Professional development and training

Supportive workplace culture

Job summary

Adecco is recruiting for a temporary Subject Matter Expert (BSIT) to join the Business Systems Improvement Team, supporting Niche and Pronto systems at Middlemoor Police HQ, Exeter. The role focuses on day-to-day system support, requirements scoping, and delivering improvements.

You will collaborate with ICT and third-party suppliers, conduct testing of upgrades, and provide guidance to stakeholders. A degree or equivalent experience is required, with an emphasis on analytical and communication

Qualifications

• A degree or equivalent relevant work experience.
• Extensive operational and technical knowledge of Niche and Pronto systems or similar.
• Operational knowledge of RMS areas: Crime, Intelligence, Safeguarding, and Custody.
• Strong negotiating skills with the ability to influence and build relationships.
• Excellent analytical, communication, and presentation skills.
• Proven ability to draft detailed reports and work collaboratively within teams.

Responsibilities

• Providing day-to-day business support, including identifying and resolving system errors and responding to user queries.
• Scoping user requirements for business improvements and developments.
• Developing solutions and system changes to meet business needs.
• Collaborating with third-party suppliers to drive solutions and improvements.
• Conducting complex testing of system upgrades and developments.
• Offering specialist advice and guidance to a diverse range of stakeholders.
• Facilitating user groups and prioritising requirements through effective engagement.

Skills

Niche systems

Pronto systems

RMS knowledge

Education

Degree or equivalent

Tools

Niche

Pronto

RMS

Job description

Terms of Employment

\u003cul\u003cli\u003eContract Type: Temporary\u003c/li\u003cli\u003eHourly Rate: £19.78 per hour\u003c/li\u003cli\u003eWorking Pattern: Full Time 37 hours per week, Monday to Friday\u003c/li\u003cli\u003eEnd Date: October 2027\u003c/li\u003cli\u003eLocation: Middlemoor Police HQ, Exeter\u003c/li\u003cli\u003eDriving Required: Yes\u003c/li\u003c/ul\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003c/h3\u003cp\u003eOur client, a prominent organisation in the public services sector, is seeking a dedicated and knowledgeable Subject Matter Expert (BSIT) to join their dynamic Business Systems Improvement Team (BSIT). This exciting temporary role offers the opportunity to make a significant impact by supporting system users and enhancing the organisation's operational systems.\u003c/p\u003cp\u003eResponsibilities:\u003c/p\u003cul\u003cli\u003eProviding day-to-day business support, including identifying and resolving system errors and responding to user queries.\u003c/li\u003cli\u003eScoping user requirements for business improvements and developments.\u003c/li\u003cli\u003eDeveloping solutions and system changes to meet business needs.\u003c/li\u003cli\u003eCollaborating with third-party suppliers to drive solutions and improvements.\u003c/li\u003cli\u003eConducting complex testing of system upgrades and developments.\u003c/li\u003cli\u003eOffering specialist advice and guidance to a diverse range of stakeholders.\u003c/li\u003cli\u003eFacilitating user groups and prioritising requirements through effective engagement.\u003c/li\u003c/ul\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003h3\u003c/h3\u003

Key Responsibilities

\u003cul\u003cli\u003eAct as a key advisor on the usage and development of Niche and Pronto systems.\u003c/li\u003cli\u003eUndertake technical configuration of systems in agreement with ICT.\u003c/li\u003cli\u003eMaintain and improve systems to meet evolving business requirements.\u003c/li\u003cli\u003eDocument and analyse feedback, ensuring user needs are met efficiently.\u003c/li\u003c/ul\u003c/h3\u003h3\u003c/h3\u003

Essential Criteria

\u003cul\u003cli\u003eA degree or equivalent relevant work experience.\u003c/li\u003cli\u003eExtensive operational and technical knowledge of Niche and Pronto systems or similar operational systems.\u003c/li\u003cli\u003eOperational knowledge of business areas impacted by RMS, such as Crime, Intelligence, Safeguarding, and Custody.\u003c/li\u003cli\u003eStrong negotiating skills with the ability to influence and build relationships.\u003c/li\u003cli\u003eExcellent analytical, communication, and presentation skills.\u003c/li\u003cli\u003eProven ability to draught detailed reports and work collaboratively within teams.\u003c/li\u003c/ul\u003c/h3\u003h3\u003c/h3\u003

Benefits and Perks

\u003cul\u003cli\u003eCompetitive hourly rate\u003c/li\u003cli\u003eHybrid working options\u003c/li\u003cli\u003eOpportunities for professional development and training\u003c/li\u003cli\u003eA supportive and inclusive workplace culture\u003c/li\u003c/ul\u003c/h3\u003p\u003eThis position is ideal for a proactive and innovative individual eager to contribute to the public service sector. If you are passionate about enhancing business systems and providing exceptional support, this role is for you!\u003c/p\u003p\u003ePlease note that the successful candidate will be required to complete police staff induction and mandatory health & safety e-learning packages.\u003c/p\u003p\u003eAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\u003c/p\u003p\u003eThe Adecco Group UK & Ireland is an Equal Opportunities Employer.\u003c/p\u003p\u003eBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser.\u003c/p\u003c/