NHS Service Development Lead – Respiratory Pathways (Hybrid)

Nshi Ltd; England; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Company car

Private medical insurance

Company pension

Daily allowance

Job summary

NSHI Ltd is seeking an experienced Service Development Manager to support development and implementation of non-promotional healthcare services across the NHS, covering South West Corridor, West of England and Wales. You will engage with NHS organisations to identify service pressures and enable sustainable patient-support solutions, with an initial focus on respiratory care.

The role combines NHS engagement, service and pathway development, project management and healthcare system insight,

Qualifications

• Current ABPI accreditation / ABPI qualification.
• Significant experience in an NHS-facing healthcare-development, service-development or similar role.
• Strong knowledge of NHS structures, commissioning and healthcare pathways.
• Experience engaging with ICBs, PCNs, primary care and/or other NHS organisations.
• Proven ability to develop trusted relationships with senior healthcare stakeholders.
• Experience supporting service redesign, pathway development, transformation or service implementation.
• Strong project-management and organisational skills.
• Ability to manage complex projects across multiple stakeholders and geographical areas.
• Strong facilitation, presentation and communication skills.
• Ability to interpret national healthcare policy and translate it into locally relevant service opportunities.
• Strong governance and compliance awareness.
• Full UK driving licence and willingness to travel extensively within the allocated region.

Responsibilities

• Build credible, collaborative relationships with senior NHS stakeholders across ICBs, PCNs, GP practices and wider healthcare systems.
• Work with NHS organisations to understand local service pressures, capacity constraints, inequalities and opportunities for service improvement.
• Support the development, optimisation and implementation of patient pathways and service models.
• Facilitate discussions around implementation of national clinical guidance and best practice, including relevant NICE and BTS/SIGN respiratory guidance.
• Support healthcare teams with non-promotional education and resources relating to inhaler technique, appropriate inhaler use, respiratory reviews, sustainability and health inequalities.
• Help NHS organisations identify patients or populations who may benefit from additional review or service support.
• Introduce appropriate NSHI/Orion patient-support programmes where a healthcare organisation has identified an unmet service need.
• Work with NHS stakeholders to scope potential service solutions, including nurse-led services such as MAPLE where appropriate.
• Conduct service mapping, pathway analysis, capacity assessments and workflow reviews with NHS partners.
• Support development of service proposals, business cases and implementation plans.
• Facilitate stakeholder meetings, workshops, pathway redesign discussions and educational sessions.
• Manage projects from initial engagement and scoping through to implementation, evaluation and handover.
• Coordinate effectively with NSHI and Orion medical, patient-services, market-access and other relevant internal teams.
• Maintain appropriate records of stakeholder engagement, project progress, risks, actions and agreed outcomes.
• Ensure all activities are delivered in accordance with ABPI requirements, PMCPA guidance, company SOPs and applicable governance and compliance standards.

Skills

ABPI accreditation

NHS-facing healthcare-development

Stakeholder engagement

Project management

Strong communication

NHS structures knowledge

Driving licence

Job description

NSHI Ltd is seeking an experienced Service Development Manager to support development and implementation of non-promotional healthcare services across the NHS, covering South West Corridor, West of England and Wales. You will engage with NHS organisations to identify service pressures and enable sustainable patient-support solutions, with an initial focus on respiratory care.

The role combines NHS engagement, service and pathway development, project management and healthcare system insight,