NHS Repairs Admin Scheduler | Frontline Liaison

Rydon; Sidcup; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme 4%

Life Assurance

Health Cash Plan

24/7 EAP Service

Wellbeing initiatives

Job summary

Rydon is recruiting an Administrator to join our maintenance and repairs team based at Queen Mary's Hospital in Sidcup. The role supports scheduling, reporting and cost data for NHS contracts, with potential for one day per week working from home after training.

You will be the main liaison between maintenance operatives and the contact centre, handling enquiries and ensuring targets are met while providing high-quality admin support.

Qualifications

• Experience in administration within a contact centre or repairs/maintenance environment.
• Strong Microsoft Office skills including Outlook, Word and Excel.
• Excellent customer service and communication abilities.

Responsibilities

• Coordinate repair scheduling and monitor work in progress to meet contract timescales.
• Act as the main link between maintenance operatives and the contact centre.
• Update databases, spreadsheets and management systems with cost information and timesheets.
• Compile reports on subcontractor spends, engineer workloads, mileage and invoicing.
• Respond to phone calls and emails in a professional and timely manner.
• Perform general administrative duties (filing, stationery, uniforms).

Skills

MS Outlook

MS Word

MS Excel

Customer service

Tools

DRS diary system

Job description

Rydon is recruiting an Administrator to join our maintenance and repairs team based at Queen Mary's Hospital in Sidcup. The role supports scheduling, reporting and cost data for NHS contracts, with potential for one day per week working from home after training.

You will be the main liaison between maintenance operatives and the contact centre, handling enquiries and ensuring targets are met while providing high-quality admin support.