Healthcare Repairs Admin – Scheduling & Support (Hybrid)

Rydon; Sidcup; On-site; CAD 45,000 - 56,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme: 4% contributory

Life Assurance

Health Cash Plan

24/7 EAP Service

Employee discounts

Flexible benefits

Employee Referral Scheme

Job summary

Rydon are seeking an Administrator to join our maintenance and repairs team, based primarily from our office at Queen Mary's Hospital in Sidcup, providing admin support for NHS repairs and maintenance contracts.

The role is office-based with the potential for up to one day per week of home working after initial induction. You will liaise between maintenance operatives, the contact centre and NHS clients, handling scheduling, costs and reporting.

Qualifications

• Experience in a contact centre or administration role for repairs/maintenance.
• Excellent customer service skills and strong telephone/written communication.
• Proficient in Microsoft Outlook, Word and Excel.

Responsibilities

• Coordinate repairs scheduling and manage WIP.
• Serve as main link between maintenance operatives and contact centre.
• Interface with NHS clients on a frontline basis.
• Generate reports on subcontractor spend, workloads, and invoicing.
• Maintain databases and prepare cost-related data.
• Answer helpdesk calls and emails in a professional and timely manner.
• Perform general administrative duties such as filing and stationery.

Skills

Customer service

Communication

Administrative support

Data entry

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rydon are seeking an Administrator to join our maintenance and repairs team, based primarily from our office at Queen Mary's Hospital in Sidcup, providing admin support for NHS repairs and maintenance contracts.

The role is office-based with the potential for up to one day per week of home working after initial induction. You will liaise between maintenance operatives, the contact centre and NHS clients, handling scheduling, costs and reporting.