NHS Maintenance Admin: Scheduling & Client Support

Rydon Group Holdings Ltd; Sidcup; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Pension scheme

Life Assurance

Health cash plan

EAP service

Wellbeing support

Employee discounts

Training and progression opportunities

Job summary

Rydon Group Holdings Ltd in Sidcup is seeking an Administrator to support our NHS repairs and maintenance contracts. Based from Queen Mary's Hospital, Sidcup you will liaise between maintenance operatives and our contact centre.

There is potential for up to one day per week working from home after induction, with a 40-hour week Monday to Friday 8am–5pm. You will need excellent customer service, strong admin skills and good knowledge of Microsoft Office (Outlook, Word, Excel).

Qualifications

• Experience in a contact centre or administration role for a repairs/maintenance company.
• Excellent customer service skills and strong communication abilities.
• Good knowledge of Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Monitor repairs from inception to completion to meet contract timescales.
• Plan and review scheduling diary activities for operatives and subcontractors.
• Raise Purchase Orders and manage invoicing workflows.
• Update databases and generate reports on spend and workloads.
• Answer helpdesk calls and emails professionally and promptly.
• Perform general administrative duties (filing, stationery, uniforms).

Skills

Customer service

Administration experience

Telephone/ written communication

Tools

DRS diary

Outlook

Word

Excel

Job description

Rydon Group Holdings Ltd in Sidcup is seeking an Administrator to support our NHS repairs and maintenance contracts. Based from Queen Mary's Hospital, Sidcup you will liaise between maintenance operatives and our contact centre.

There is potential for up to one day per week working from home after induction, with a 40-hour week Monday to Friday 8am–5pm. You will need excellent customer service, strong admin skills and good knowledge of Microsoft Office (Outlook, Word, Excel).