NHS Pre-Op Admin & Receptionist – Patient-Focused

Lancashire Teaching Hospital NHS Foundation Trust; Preston; On-site; GBP 21,000 - 25,000; Full time

Job summary

Lancashire Teaching Hospital NHS Foundation Trust in Preston is seeking an Administration Assistant / Receptionist for the Pre-Op team. This role involves being the first point of contact for staff and patients, handling bookings and communications, and providing professional, courteous support within a busy Pre-Operative Assessment setting.

You will need excellent office IT skills, be able to multitask, and work well within a team to deliver a high standard of administrative service for

Qualifications

• Excellent organisational and communication skills required.
• Ability to use own initiative and work under pressure to meet targets.
• Flexible to cover colleagues during leave or sickness.
• Data entry and clinic preparation will be part of the role.

Responsibilities

• Serve as the first point of contact for staff and visitors.
• Manage bookings and liaise with Pre-Operative Assessment units.
• Answer telephone and email queries; take and direct messages.
• Meet and greet visitors and direct them to appropriate locations.

Skills

Excellent communication

Organisational skills

Team player

Customer service

IT proficiency

Tools

Office IT systems

Job description

Lancashire Teaching Hospital NHS Foundation Trust in Preston is seeking an Administration Assistant / Receptionist for the Pre-Op team. This role involves being the first point of contact for staff and patients, handling bookings and communications, and providing professional, courteous support within a busy Pre-Operative Assessment setting.

You will need excellent office IT skills, be able to multitask, and work well within a team to deliver a high standard of administrative service for