Administration Assistant / Receptionist - Pre-Op

NHS Jobs; Preston; On-site; GBP 18,000 - 26,000; Full time

Job summary

Lancashire Teaching Hospital NHS Foundation Trust is seeking an Administration Assistant / Receptionist for the Pre-Op area. The role involves greeting patients, handling enquiries by phone and email, coordinating bookings with other departments, and supporting clinic preparation while ensuring confidentiality and professional conduct at all times.

Based in Preston, this on-site position supports the Pre-Op service and requires strong communication and organizational skills to manage patient

Responsibilities

• Represent the Pre-op Department administration service in a professional, courteous and customer-focused manner.
• Contact patients with bookings information and liaise with other departments to schedule patients.
• Answer telephone and email queries, take messages and direct visitors as appropriate.
• Maintain confidentiality in line with legislation and Trust Policy; Data Entry / Clinic Preparation.

Job description

Administration Assistant / Receptionist - Pre-Op

Perform an ambassadorial role, representing the Pre-op Department administration service acting in a professional, courteous and customer-focused manner at all times. Contact patients with bookings information, liaise with other departments to schedule patients as appropriate, answer telephone and email queries, take messages, direct where appropriate, meet and greet and provide assistance directing visitors to the department to appropriate locations. Maintain confidentiality at all times as required by legislation and Trust Policy. Data Entry /Clinic Preparation.

Lancashire Teaching Hospital NHS Foundation Trust

Lancashire Teaching Hospital NHS Foundation Trust

Lancashire Teaching Hospital NHS Foundation Trust