NHS Patient Access Coordinator - Part-Time

Spire Healthcare Group; Birmingham; In loco; GBP 24.000 - 32.000; Part-time

Vantaggi offerti da questo lavoro

35 days annual leave inclusive of bank

Pension (employer and employee)

Spire for you rewards platform

Bupa wellness screening

Private medical insurance

Life assurance

Descrizione del lavoro

Spire Parkway Hospital in Solihull, near Birmingham, is seeking an NHS Coordinator to join its busy administration team on a permanent, part-time basis (22.5 hours per week). The role focuses on booking NHS patients, managing referrals, and providing high-quality patient care.

Ideal candidates will have proven administration experience, strong customer service skills, and a confident telephone manner. Healthcare experience is advantageous but not required.

Competenze

• Previous administration experience is essential.
• Healthcare experience would be beneficial but is not essential.
• Strong customer service and communication skills.
• Confident telephone manner and good attention to detail.

Mansioni

• Providing excellent customer service and patient care.
• Booking NHS patients into the hospital and managing referrals.
• Liaising closely with the NHS team and wider hospital departments.
• Monitoring appointment outcomes and breaches.
• Handling patient queries over the phone and via email.

Conoscenze

Administration

Customer service

Telephone communication

Strumenti

MS Office

Descrizione del lavoro

Spire Parkway Hospital in Solihull, near Birmingham, is seeking an NHS Coordinator to join its busy administration team on a permanent, part-time basis (22.5 hours per week). The role focuses on booking NHS patients, managing referrals, and providing high-quality patient care.

Ideal candidates will have proven administration experience, strong customer service skills, and a confident telephone manner. Healthcare experience is advantageous but not required.