NHS Administration & Referrals Coordinator (Part-Time)

Spire Healthcare Group; West Midlands; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

35 days annual leave

Pension plan

Spire for you rewards

Wellness screening

Private medical insurance

Life assurance

Descripción de la vacante

Spire Parkway Hospital in Solihull, near Birmingham, is seeking an NHS Coordinator to join the busy admin team on a permanent part-time basis (22.5 hours per week) to support the department.

Responsibilities include booking NHS patients, managing referrals, liaising with NHS team, handling queries by phone and email, and monitoring appointments. The role requires prior admin experience, strong customer service and communication skills, and a confident telephone manner.

Formación

• Previous administration experience is essential
• Healthcare experience would be beneficial but is not essential
• Strong customer service and communication skills
• Confident telephone manner and good attention to detail

Responsabilidades

• Providing excellent customer service and patient care
• Booking NHS patients into the hospital and managing referrals
• Liaising closely with the NHS team and wider hospital departments
• Monitoring appointment outcomes and breaches
• Handling patient queries over the phone and via email

Conocimientos

Administration experience

Customer service

Communication skills

Telephone manner

Descripción del empleo

Spire Parkway Hospital in Solihull, near Birmingham, is seeking an NHS Coordinator to join the busy admin team on a permanent part-time basis (22.5 hours per week) to support the department.

Responsibilities include booking NHS patients, managing referrals, liaising with NHS team, handling queries by phone and email, and monitoring appointments. The role requires prior admin experience, strong customer service and communication skills, and a confident telephone manner.