NHS Admin Coordinator, Patient Services (Part-Time)

Spire Healthcare Group; Calverley; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

35 days annual leave Pro Rata

Pension scheme (employer & employee)

Spire for you rewards

Bupa wellness screening

Private medical insurance

Life assurance

Job summary

Spire Elland Hospital is seeking an NHS Coordinator to join the busy administration team on a permanent, part-time basis (10 hours per week). You will support NHS referrals, manage bookings, and liaise with the NHS team and hospital departments to ensure smooth patient pathways.

The role requires prior admin experience; healthcare exposure is a plus. A strong customer-focused approach, clear communication, and a confident telephone manner are essential for success in this position.

Qualifications

• Previous administration experience is essential.
• Healthcare experience would be beneficial but is not essential.
• Strong customer service and communication skills.
• Confident telephone manner and good attention to detail.

Responsibilities

• Providing excellent customer service and patient care
• Booking NHS patients into the hospital and managing referrals
• Liaising closely with the NHS team and wider hospital departments
• Monitoring appointment outcomes and breaches
• Handling patient queries over the phone and via email

Skills

Administrative experience

Customer service

Communication skills

Telephone manners

Job description

Spire Elland Hospital is seeking an NHS Coordinator to join the busy administration team on a permanent, part-time basis (10 hours per week). You will support NHS referrals, manage bookings, and liaise with the NHS team and hospital departments to ensure smooth patient pathways.

The role requires prior admin experience; healthcare exposure is a plus. A strong customer-focused approach, clear communication, and a confident telephone manner are essential for success in this position.