NHS Mental Health Team Administrator & Coordinator

Oxleas NHS Foundation Trust; Orpington; Presencial; GBP 23.000 - 26.000; Jornada completa

Descripción de la vacante

Oxleas NHS Foundation Trust in the South East is seeking a Team Administrator to provide integrated secretarial and administrative support to the Community Mental Health Team, handling client enquiries and maintaining office systems.

The role covers telephone liaison, data recording in electronic systems, diary management, meeting minutes and cover for secretarial staff, with a focus on confidentiality and professional communication.

Formación

• Provides integrated secretarial and administrative support to the Community Mental Health Team.
• Handles confidential information with discretion and professionalism.
• Manages telephone liaison and client enquiries with accurate message taking.

Responsabilidades

• Liaison and telephone contact with clients, relatives, GPs, Consultants, Solicitors and Social Services staff within hospital and community health settings.
• Act as first point of contact for incoming calls, passing messages to appropriate personnel and using initiative to find clinicians for advice when required.
• Using RIO and Win Dip to record and retrieve information on service users and caseloads, and to access archived records.
• Attends meetings and may minute case conferences/professional meetings, with appropriate distribution and follow-up actions.
• Diary management, photocopying, and other administrative duties to support CMHT and ensure efficient running.

Descripción del empleo

Oxleas NHS Foundation Trust in the South East is seeking a Team Administrator to provide integrated secretarial and administrative support to the Community Mental Health Team, handling client enquiries and maintaining office systems.

The role covers telephone liaison, data recording in electronic systems, diary management, meeting minutes and cover for secretarial staff, with a focus on confidentiality and professional communication.