Gastroenterology Medical Secretary - Dynamic Admin Support

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 21,000 - 30,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a full-time Medical Secretary to support the Gastroenterology department. The role involves audio and word-processing, typing clinic letters, managing enquiries, and coordinating clinics and waiting lists for a designated group of clinicians.

The successful candidate will work in a fast-paced environment, demonstrating strong organisational and communication skills, and the ability to prioritise workloads while maintaining patient confidentiality and

Qualifications

• Comprehensive medical secretarial skills.
• Strong organisational and prioritisation abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide comprehensive medical audio and word-processing service for the clinical team, including typing of clinic letters and meeting minutes.
• Obtain medical notes to support appointment management and patient pathways.
• Answer telephone inquiries promptly and professionally; liaise with patients and relatives with tact and empathy.
• Coordinate waiting lists and clinics for an assigned group of clinicians, ensuring timely follow-up.
• Support discharge summaries and medico-legal reporting as required.

Job description

Walsall Healthcare NHS Trust is seeking a full-time Medical Secretary to support the Gastroenterology department. The role involves audio and word-processing, typing clinic letters, managing enquiries, and coordinating clinics and waiting lists for a designated group of clinicians.

The successful candidate will work in a fast-paced environment, demonstrating strong organisational and communication skills, and the ability to prioritise workloads while maintaining patient confidentiality and