Gastroenterology Medical Secretary - Patient Pathways

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 23,000 - 27,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust seeks a Gastroenterology Medical Secretary to provide a comprehensive secretarial service to consultants and clinicians in the Gastroenterology and Hepatology team.

You will independently coordinate administrative processes and patient pathways, prepare agendas, take minutes, and manage appointments, investigations, referrals and waiting lists to ensure timely care.

Qualifications

• Experience in medical administration and clerical duties.
• Ability to manage confidential information and patient data.
• Experience coordinating outpatient clinics and patient pathways.

Responsibilities

• Act as a key point of contact for patients, relatives, consultants and clinicians, handling enquiries and escalations.
• Independently manage incoming correspondence and distribute according to urgency.
• Prepare clinic letters, monitor amendments and ensure timely communication.
• Coordinate administrative actions from outpatient clinics, including follow-ups and referrals.
• Maintain patient records and ensure documentation is scanned and stored in line with information governance.

Skills

Medical secretarial experience

Minute taking

Outpatient clinic coordination

Records handling

Tools

Big Hand system

Job description

Bedfordshire Hospitals NHS Foundation Trust seeks a Gastroenterology Medical Secretary to provide a comprehensive secretarial service to consultants and clinicians in the Gastroenterology and Hepatology team.

You will independently coordinate administrative processes and patient pathways, prepare agendas, take minutes, and manage appointments, investigations, referrals and waiting lists to ensure timely care.