NHS Front Desk Admin & Call Handler — Travel Required

Cambridgeshire and Peterborough NHS Foundation Trust; Greater London; In loco; GBP 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

Cambridgeshire and Peterborough NHS Foundation Trust is recruiting an Administrator/Call Handler to join the Community Nursing Front of House team. You will manage calls and provide clear information to patients and professionals in a busy NHS setting.

We offer full-time (37.5 hours) and part-time (30 hours) posts; locations include Cambourne and Peterborough. Travel across the county is required to meet deadlines.

Competenze

• Proven experience in busy office environments.
• Strong telephone and customer service skills.
• Ability to manage multiple tasks and prioritise workload.

Mansioni

• Handle all telephone calls within defined timescales.
• Provide administrative support to the team and clinicians.
• Record information accurately on computer systems.
• Maintain filing systems (paper and electronic).
• Signpost and advise patients and professionals as appropriate.
• Train new staff as required by management.

Conoscenze

Customer care

Telephone handling

Communication

Data accuracy

Teamwork

Time management

Formazione

GCE/GCSE

RSA II/NVQ II Admin

Written English

Descrizione del lavoro

Cambridgeshire and Peterborough NHS Foundation Trust is recruiting an Administrator/Call Handler to join the Community Nursing Front of House team. You will manage calls and provide clear information to patients and professionals in a busy NHS setting.

We offer full-time (37.5 hours) and part-time (30 hours) posts; locations include Cambourne and Peterborough. Travel across the county is required to meet deadlines.