NHS Co-ordinator - 4month FTC (22.5hrs per week)

HealthJobs Ltd; Nottingham; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

35 days annual leave

Pension scheme

Spire rewards

Bupa wellness screening

Private medical insurance

Life assurance

Job summary

Spire Nottingham Hospital is seeking an NHS Co-Ordinator on a 4 month fixed-term contract, part-time (22.5 hours). The role involves supporting the Capacity and Utilisation Manager, maintaining NHS administrative processes, and ensuring patient pathways meet required timelines.

Ideal candidates will have an NVQ Level 3 in administration, strong data handling skills, and experience with SAP and hospital IT systems.

Qualifications

• NVQ Level 3 in administration or equivalent experience.
• Experience of working with data.
• Experience using SAP and hospital information systems.
• Advanced Microsoft Office skills with high speed and accuracy.
• Knowledge of medical terminology.

Responsibilities

• Support Capacity and Utilisation Manager to maintain NHS administrative processes in line with Spire procedures.
• Monitor KPIs for patient pathways across access, inpatient/daycase/outpatient care.
• Co-ordinate NHS contract requirements and liaise with key departments.
• Manage NHS patient pathways to ensure 18-week breach is avoided.
• Handle patient appointment queries and update trackers daily.

Skills

NHS administration

Data reporting

Microsoft Office

Team collaboration

Literacy & numeracy

Education

NVQ Level 3 in administration

Tools

SAP

Hospital IT systems

Job description

NHS Co-Ordinator/Spire Nottingham/Tollerton/4 Month Fixed Term Contract/Part Time 22.5 Hours

Spire Nottingham Hospital has an exciting opportunity for a NHS Co-Ordinator to join the team on a 4 month Fixed Term Contract.

Duties and responsibilities:

The post holder is required to work with the Capacity and Utilisation Manager to ensure all NHS administrative processes within the hospital are maintained effectively through strict compliance to Spire procedures. The post holder will work closely with the Senior Management Team, Clinical Leads and Senior Nurses to monitor KPIs for elements of the patient pathway concerning access and monitor quality of inpatient/daycase/outpatient treatments.

• To action ongoing NHS contract requirements, liaising with key departments as appropriate
• To actively work through total open pathways for all NHS patients ensuring the 18-week breach is adhered to.
• To ensure weekly meeting attendance, and actions worked through appropriately
• To act as a hospital contact and to be responsible for the internal administrative processes regarding all NHS activity.
• To monitor and administer the patient journey throughout. Ensuring missing outcomes for all consultant led activity in outpatients are update, updating various spreadsheet trackers daily, and generally ensuring all patients are being treated within their allocated time frames.
• To deal with patient appointment queries effectively and change/discharge when necessary, following any investigation work.
• To be responsible and ensure reporting and compliance of key required information
• Ensure team focus on relevant targets within the team.
• To monitor NHS patient clinics ensuring slot allocation is available for patient choice as agreed with consultants.
• Liaise and communicate with all other departments across the hospital and hub at all stages of the patient journey to prevent any errors.
• Using email and telephone calls to communicate with other hospitals, GP surgeries and medical secretaries where necessary
• Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborate working to maximise clinic capacity, identifying any areas of inefficiency.
• Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner.
• Liaise with the trusts and update RTT position and pathways
• Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways.

Who we're looking for:

• NVQ Level 3 in administration or Information Technology and/or equivalent experience
• Evidence of ongoing personal development
• Good standard of secondary education with demonstrable literacy and numeracy skills
• Management/supervisory qualification
• Track record of successful delivery in a similar role.
• Experience of working with data and information
• Experience of producing and working with computer-based systems to track and record information
• Experience of working as part of multi-disciplinary team
• Advanced software skills including Microsoft Office packages and excellent speed/accuracy level of keyboard skills.
• Understanding and experience using hospital systems including SAP and other patient data systems.
• Knowledge of medical terminology

Benefits:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees' well-being through work life balance, on-going development, support and reward.

"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corpor