Support Secretary, Colorectal

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a dedicated administrative professional to provide a confidential, patient-centred secretarial service to Consultants and their teams. The role includes handling sensitive information, acting as the first point of contact, and supporting clinic bookings and coordination.

You will liaise with colleagues across departments, ensure compliance with Trust standards, and contribute to efficient clinic workflows.

Responsibilities

• Provide an administrative and secretarial service to the clinical team.
• Act as the first point of contact for enquiries and handle complex and sensitive information as required.
• Support the management of clinics for the Colorectal Consultants and registrars, including booking, rescheduling and cancelling of appointments.
• Assist with the Colorectal TWW Service – finding rooms/building clinics.

Job description

To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism Please be advised that sponsorship is not eligible for this post.

• Provide an administrative and secretarial service to the clinical team.
• Act as the first point of contact for dealing with enquiries and take appropriate action as necessary liaising with others as appropriate. Be responsible for providing and receiving complex and sensitive information.
• Support with the management of clinics for the Colorectal Consultants and registrars, including the booking, rescheduling and cancelling of appointment
• Support with the Colorectal TWW Service – i.e finding rooms/building clinics.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

For further details / informal visits contact: Name: Amy Thompson Job title: Admin Manager Email address: [e-mail]