NHS Admin & Scheduling Coordinator - Remote

Rotherham Doncaster and South Humber NHS Foundation Trust; Doncaster; Remote; GBP 24,000 - 29,000; Full time

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking an enthusiastic Admin/Receptionist for the Talking Therapies administrative team. The role focuses on providing an efficient booking and scheduling service, arranging appointments, meetings, clinics, and resources with care.

Based in Doncaster, Scunthorpe or Rotherham, with remote working supported. Salary £26,299.62 per annum, fixed term for 5 months, 37.5 hours weekly.

Qualifications

• Experience demonstrating good interpersonal skills and discretion.
• Ability to communicate clearly in writing and verbally.
• Experience with NHS or large public sector systems is desirable.

Responsibilities

• Schedule, amend, and cancel appointments using electronic booking systems.
• Manage clinician, service, and room availability to maximise capacity.
• Contact patients and staff regarding appointment arrangements.
• Maintain accurate data in patient administration systems and databases.
• Process referrals and bookings in line with procedures.
• Monitor waiting lists and flag potential delays or capacity issues.
• Prepare appointment letters and related correspondence.
• Handle calls and emails professionally and confidentially.

Skills

Good interpersonal skills

Effective written and verbal comunic8?

Education

GCSE English & Maths C or above / functional skills 2

Functional skills level 1 literacy & numeracy

Tools

SystmOne

MS Office

Job description

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking an enthusiastic Admin/Receptionist for the Talking Therapies administrative team. The role focuses on providing an efficient booking and scheduling service, arranging appointments, meetings, clinics, and resources with care.

Based in Doncaster, Scunthorpe or Rotherham, with remote working supported. Salary £26,299.62 per annum, fixed term for 5 months, 37.5 hours weekly.