NHS 111 Health Advisor - Impactful Triage & Training

Practice Plus Group; Uxbridge; On-site; GBP 17,908 - 22,041; Full time

Benefits offered by this job

33 days annual leave

Paid training

Pension scheme

Salary Finance

Discounts & Perks

Cycle to Work Scheme

Eye Care Vouchers

Wellbeing Support (Headspace)

Job summary

Practice Plus Group in London is recruiting for an NHS 111 Health Advisor to be based on-site at Stockley Park, Uxbridge. You will triage calls, provide non-clinical guidance, and guide customers to appropriate safety actions with NHS Pathways.

Full training is provided, with ongoing support after training completion. You will join a busy 111-contact centre, assisting in urgent situations with empathy, composure, and professional standards, contributing to high-quality patient care and service

Qualifications

• Calm under pressure and empathetic
• Provide accurate assessments and non-clinical advice
• Triage a variety of calls using the NHS Pathways System

Responsibilities

• Triage a variety of calls and provide accurate assessments
• Offer non-clinical advice using the NHS Pathways System
• Train to be a qualified Health Advisor

Skills

Calm under pressure

Empathetic

NHS Pathways

Tools

NHS Pathways System

Job description

Practice Plus Group in London is recruiting for an NHS 111 Health Advisor to be based on-site at Stockley Park, Uxbridge. You will triage calls, provide non-clinical guidance, and guide customers to appropriate safety actions with NHS Pathways.

Full training is provided, with ongoing support after training completion. You will join a busy 111-contact centre, assisting in urgent situations with empathy, composure, and professional standards, contributing to high-quality patient care and service