NHS 111 Health Advisor — Impactful, Training-Included

South Central Ambulance Service NHS Foundation Trust; Winchester; On-site; GBP 18,000 - 31,000; Full time

Benefits offered by this job

NHS benefits

NHS pension

27-33 days annual leave

Free parking

Employee Assistance Programme

Full-time & part-time shifts available

Job summary

South Central Ambulance Service NHS Foundation Trust in Otterbourne invites you to become an NHS 111 Health Advisor. You will handle diverse calls, from routine health concerns to emergencies, guiding callers with calm, confident support.

No medical background required, just compassion and clear communication. You’ll train on a full 6-week NHS Pathways programme, work in an office-based setting with no remote option, and join a team dedicated to exceptional patient care.

Qualifications

• No medical experience required.
• Must demonstrate compassion and clear communication.
• Ability to stay calm under pressure and show resilience.
• Detail-oriented, efficient, and able to balance assertiveness with empathy.

Responsibilities

• Handle a wide variety of calls from health concerns to emergencies.
• Guide distressed callers and help identify signs of serious conditions.
• Provide a calm, confident voice and support callers through challenging moments.

Skills

Compassion

Confidence

Clear communication

Resilience

Genuine desire to help others

Job description

South Central Ambulance Service NHS Foundation Trust in Otterbourne invites you to become an NHS 111 Health Advisor. You will handle diverse calls, from routine health concerns to emergencies, guiding callers with calm, confident support.

No medical background required, just compassion and clear communication. You’ll train on a full 6-week NHS Pathways programme, work in an office-based setting with no remote option, and join a team dedicated to exceptional patient care.