NHS 111 Health Advisor: Calm Support on Every Call

South Central Ambulance Service NHS Foundation Trust; Bicester; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

NHS benefits

27-33 days annual leave

NHS pension

Huge national discounts

Free parking

Employee Assistance Programme

Full-time & part-time shifts available

Job summary

South Central Ambulance Service NHS Foundation Trust is hiring NHS 111 Health Advisors in Bicester. You will be the calm voice guiding callers through health concerns and emergencies, balancing empathy with efficiency. Training starts with a full 6-week NHS Pathways programme.

No medical experience is required; the role emphasises compassion, strong communication, and the ability to work in a fast-paced environment. Office-based in Bicester with full-time shifts available.

Qualifications

• Must have compassionate and confident manner with strong communication skills.
• Resilience and genuine desire to help others are essential.
• No medical background required, full training provided by NHS Pathways.

Responsibilities

• Handle a large variety of calls, from everyday concerns to emergencies.
• Provide calm, confident guidance and support to callers.
• Participate in a mandatory 6-week NHS Pathways training programme.

Skills

Compassion

Confidence

Clear communication

Resilience

Empathy

Job description

South Central Ambulance Service NHS Foundation Trust is hiring NHS 111 Health Advisors in Bicester. You will be the calm voice guiding callers through health concerns and emergencies, balancing empathy with efficiency. Training starts with a full 6-week NHS Pathways programme.

No medical experience is required; the role emphasises compassion, strong communication, and the ability to work in a fast-paced environment. Office-based in Bicester with full-time shifts available.