NHS 111 Health Advisor: Calm, Critical Help on Every Call

South Central Ambulance Service Nhs Foundation Trust; Winchester; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

NHS pay enhancements

NHS pension

27-33 days annual leave

Free parking

Employee Assistance Programme

Full-time & part-time shifts

Job summary

South Central Ambulance Service NHS Foundation Trust is seeking an NHS 111 Health Advisor based in Otterbourne. The role focuses on handling health-related calls with empathy, guiding callers through emergencies and concerns, and supporting colleagues in a fast-paced environment.

Training is provided (NHS Pathways programme) and full-time/part-time shifts are available. Office-based role with no remote working; salary starts from £13.17 per hour with NHS enhancements.

Qualifications

• Must be 18+ years old
• Good all-round education including English GCSEs or equivalent
• Right to work in the UK (no visa sponsorship)

Responsibilities

• Handle a wide range of NHS 111 calls with empathy and calm
• Guide callers through health concerns and emergencies
• Maintain professional communication and accurate information
• Support colleagues and contribute to a positive team environment

Skills

Compassion

Confidence

Clear communication

Resilience

Helper mindset

Job description

South Central Ambulance Service NHS Foundation Trust is seeking an NHS 111 Health Advisor based in Otterbourne. The role focuses on handling health-related calls with empathy, guiding callers through emergencies and concerns, and supporting colleagues in a fast-paced environment.

Training is provided (NHS Pathways programme) and full-time/part-time shifts are available. Office-based role with no remote working; salary starts from £13.17 per hour with NHS enhancements.