New Client Acquisition Specialist

Park Square Clinic; Leeds; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive base salary plus uncapped commission

Clear progression opportunities

Supportive, professional working environment

Training on services and patient communication

Job summary

A premium medical clinic is looking for a New Client Acquisition Specialist in Leeds. This entry-level role involves engaging with prospective patients, converting inquiries into booked consultations, and maintaining confidentiality and professional standards. The ideal candidate will have experience in client acquisition or appointment setting and possess excellent communication skills. A supportive working environment and competitive salary with commission are offered in this full-time position.

Qualifications

• Proven experience in client acquisition, outbound calling, or appointment setting.
• Excellent telephone manner and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Handling inbound enquiries via phone, email, and CRM.
• Qualifying prospective patients sensitively and professionally.
• Maintaining accurate CRM records and follow-up workflows.

Skills

Client acquisition

Verbal communication skills

Organizational skills

Empathy

Attention to detail

Tools

CRM software

Job description

1 day ago Be among the first 25 applicants

Park Square Clinic is a premium medical and aesthetics clinic known for clinical excellence, discretion, and outstanding patient care. As we continue to grow, we are seeking a confident and professional New Client Acquisition Specialist to support our patient acquisition and consultation process.

This role is ideal for someone who is commercially minded, articulate, and comfortable engaging with prospective patients in a consultative, ethical manner.

The Role

You will be the first point of contact for new enquiries, responsible for converting inbound and outbound leads into booked consultations. This is not hard selling, it is about building trust, educating patients, and guiding them into the clinic appropriately.

Key responsibilities include:

• Handling inbound enquiries via phone, email, and CRM
• Outbound follow-up calls to warm leads and previous enquiries
• Qualifying prospective patients sensitively and professionally
• Booking consultations with the appropriate clinician
• Maintaining accurate CRM records and follow-up workflows
• Working closely with clinicians and management to optimise conversion rates
• Upholding strict confidentiality and professional standards at all times

The Ideal Candidate

• Proven experience in client acquisition, outbound calling, or appointment setting
• Excellent telephone manner and verbal communication skills
• Confident, calm ღირს and empathetic when speaking with clients
• Comfortable discussing medical/aesthetic services professionally
• Strong organisational skills and attention to detail
• Experience in healthcare, aesthetics, wellness, or high-value services is an advantage (but not essential)

What We Offer

• Competitive base salary plus uncapped commission
• Clear progression opportunities within a growing clinic
• Supportive, professional working environment
• Training on services, compliance, and patient communication
• The opportunity to work with a respected medical brand

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

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