New Business Development Manager

TieTalent; Norwich; On-site; GBP 45,000; Full time

Job summary

A leading IT support company in the UK is seeking a New Business Development Manager to drive growth and manage client accounts in Norwich. The role requires strong sales experience, excellent communication skills, and the ability to work independently. The company offers a competitive salary, bonuses, and career development opportunities.

Benefits

Pension scheme

25 days of annual leave plus bank holidays

Company Bonus

Career development opportunities

Company events

Qualifications

• Minimum 2-3 years IT sales experience from an MSP or similar B2B background.
• Strong interpersonal skills and ability to build rapport with clients.

Responsibilities

• Drive growth through proactive customer acquisition.
• Manage the full B2B sales cycle and ensure client satisfaction.

Skills

Communication

Problem-Solving

Customer Service

Tools

Office 365

Networking

Azure

Job description

About

New Business Development Manager

We have a truly rare opportunity for a New Business Development Manager to join a national IT Support company based in the Norfolk area. Our client is one of the UK’s leading Cyber Security and IT Support providers, driven by strong values and a genuine passion for delivering seamless, people-focused service that truly makes a difference to their clients.

Main Responsibilities for the successful New Business Development Manager:

• Drive growth and expand the trading business through proactive customer acquisition.
• Lead and manage the full B2B sales cycle, from generating and qualifying leads to processing orders, ensuring a smooth and seamless client experience throughout.
• Serve as the primary point of contact for a number of client accounts, managing inquiries, resolving issues, and ensuring client satisfaction.
• Work closely with management to design and execute account strategies that align with business objectives and drive growth.
• Proactively identify and pursue opportunities to upsell or cross-sell additional products and services to existing clients.
• Collaborate with the presales team to develop tailored customer proposals and manage communications through to closure.
• Maintain comprehensive and up-to-date records of client interactions, project milestones, and contractual agreements.
• Conduct regular client meetings, virtual calls, and presentations to strengthen relationships and build trust.
• Represent the company at industry events and conferences, staying informed about emerging trends and maintaining a visible presence in the sector.
• Participate in ongoing training and professional development initiatives to continuously enhance skills and expertise.
• Meet business performance targets by balancing short-term goals with long-term strategies, and implementing management systems to reduce dependency on individuals.

About the successful New Business Development Manager:

• Excellent IT sales experience (minimum 2-3 years), ideally from an MSP or similar B2B background.
• Strong interpersonal and communication skills, with the ability to build rapport and credibility with clients and internal teams.
• Detail-oriented with a proactive approach to problem-solving and decision-making.
• Ability to work independently with minimal supervision in a fast-paced, dynamic environment.
• Strong experience with operating systems such as Office 365 for Business, Networking and Server products, and Cloud storage solutions like Azure.
• Ability to manage a territory effectively to achieve targets and KPIs.
• Excellent organizational skills to coordinate complex activities within interrelated schedules and timelines, demonstrating sound judgment and task focus.
• A commitment to delivering exceptional customer service and exceeding client expectations.
• People-oriented with a great personality and a sense of humor!

What we offer in return:

• Monday-Friday work week
• Salary: £45,000 per annum
• Company Bonus
• Pension scheme, 25 days of annual leave plus bank holidays
• Unrivalled career development opportunities and prospects for progression
• Company events and many more benefits

This is more than just a job; it’s a career with one of the top companies in the UK, providing tools, support, and opportunities to shape your future. If you are ambitious, enjoy building relationships, and want your efforts to translate into real results, this could be the perfect role for you. Ready to take your career to the next level? Apply now! Paradigm Employment Services Ltd is acting as an Employment Agency regarding this vacancy.

Nice-to-have skills:

• Networking
• Azure
• Location: Norwich, England

Work experience:

• Business Developer / Sales Development Representative
• Sales Manager / Director of Sales

Languages:

• English