New Build Conveyancing Executive

Fidler & Pepper Ltd; Mansfield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid & flexible working

35-hour working week

31 days' holiday incl. bank holidays

Birthday afternoon off

Wellbeing days & personal development

Bonus scheme & competitive salary

Career progression pathways

Mentoring opportunities

Supportive, collaborative team culture

Charity events

Job summary

Fidler & Pepper Ltd. is seeking a Conveyancing Assistant to join our New Build department in Mansfield. You will support the lead Legal Advisor with day-to-day file management, ensuring timely progress and excellent client service.

The role requires conveyancing assistance experience, strong organisation, and the ability to work both independently and as part of a team. Training will be provided and there is a collaborative, inclusive culture with hybrid and flexible working options.

Qualifications

• Conveyancing assistance experience is essential; training will be provided for New Build work.
• Highly organised with strong time management skills.
• Confident, professional communicator who supports clients.
• Detail-focused and able to produce accurate documentation.
• Able to work independently and as part of a team.

Responsibilities

• Support the New Build conveyancing team with day-to-day file management.
• Handle transactions from instruction through to completion.
• Undertake Exchange of Contracts.
• Communicate with clients, agents, brokers and solicitors daily.
• Provide updates and general advice to clients.
• Work with the Case Management System and mobile app to assist clients.
• Manage post, emails and calls while delivering excellent customer service.

Skills

Conveyancing experience

Time management

Communication

Client-focused

Attention to detail

Team collaboration

Job description

Why You'll Love Working at Fidler & Pepper

At Fidler & Pepper, we believe legal advice should be built on relationships, not transactions.

As an Employee Ownership Trust with over 100 years of heritage in the local community, we take a long-term approach - for our clients and for our people. We call it being a lifetime lawyer: supporting clients through life's key moments while creating careers where our colleagues can grow, thrive, and stay.

And people really do stay here.

Our average length of service is over 7 years, with many colleagues having built long and rewarding careers at Fidler & Pepper - including several team members with more than 40 years' service. That says a lot about the culture we've created: supportive, collaborative, down-to-earth, and genuinely people-focused.

We work hard, trust one another, and care deeply about delivering a personal service to clients at what are often some of the most sensitive and important moments in their lives.

• Hybrid & flexible working
• 35-hour working week
• 31 days' holiday including bank holidays (increasing with service)
• Birthday afternoon off
• Wellbeing days & personal development workshops
• Bonus scheme & competitive salary
• Career progression pathways and mentoring opportunities
• Supportive, collaborative team culture
• Charity events, socials and annual fun days

The role

The main purpose of this role is to work as a team with an experienced Legal Advisor within our New Build department. You will assist them to manage the caseloads they are responsible for. In this role you will be proactive in delivering an exceptional service to clients. You will have a keen eye for detail with an efficient, effective and positive manner.

Key tasks and responsibilities

• Supporting teams with all aspects of the day-to-day running of files
• Responsibility for dealing with transactions from instruction through to completion
• Undertaking Exchange of Contracts
• Communicating with Clients, Agents, Brokers and Solicitors on a day-to-day basis
• Providing updates and general advice
• Working with our internal Case Management System and assisting clients to manage their case via our smartphone app
• Dealing with post, emails and calls, ensuring excellent customer service is provided at all times

What we're looking for

We're looking for someone who has Conveyancing assistance experience, preferably New Build but not essential as training will be provided and is:

• Highly organised with strong time management skills
• Comfortable managing multiple priorities in a fast-paced environment
• A confident and professional communicator
• Compassionate and client-focused, with a natural ability to provide reassurance and support
• Detail-focused and able to produce accurate, high-quality documentation
• Able to work both independently and collaboratively within a team environment

This role will be based at our Queen Street office in Mansfield town centre.

At Fidler & Pepper, we are committed to actively promoting and fostering an inclusive working environment, where everyone feels valued and we build relationships based on mutual respect and trust. In our community, employees are encouraged to contribute their unique perspectives and we strive to create a workplace where diversity is celebrated, embraced and embedded within our company values. Discrimination of any kind, has no place within our company culture.

Experience

Experience providing assistance to conveyancing teams