Conveyancing Executive

Fidler & Pepper Ltd; Mansfield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid & flexible working

35-hour working week

31 days' holiday including bank hols

Birthday afternoon off

Wellbeing days & personal development

Bonus scheme & competitive salary

Career progression pathways and ment

Mentoring opportunities

Supportive, collaborative team culture

Charity events, socials and annual fun

Job summary

Fidler & Pepper Ltd in Mansfield is seeking a Conveyancing Assistant to support our residential property team. You will help manage caseloads from instruction through to completion, working alongside Legal Advisors and Conveyancing Executives to deliver exceptional client service.

Based at Beech House in Mansfield town centre, the role offers a friendly, collaborative environment, 35-hour weeks, and opportunities for development within a long-standing, community-focused firm.

Qualifications

• Conveyancing assistance experience required.
• Strong organisational and time-management skills.
• Clear communication and client-focused approach.
• Attention to detail and accuracy in documentation.
• Ability to work both independently and within a team.

Responsibilities

• Support residential property teams with day-to-day file management.
• Set up client files for completion and assist with the completion process.
• Handle transactions from instruction through to completion.
• Assist with Exchange of Contracts and liaise with clients and solicitors.
• Provide updates and guidance to clients and manage correspondence.

Skills

Highly organised

Time management

Multi-tasking

Clear communicator

Compassionate and client-focused

Detail-oriented

Team player and independent

Job description

Why You'll Love Working at Fidler & Pepper

At Fidler & Pepper, we believe legal advice should be built on relationships, not transactions.

As an Employee Ownership Trust with over 100 years of heritage in the local community, we take a long-term approach - for our clients and for our people. We call it being a 'lifetime lawyer': supporting clients through life's key moments while creating careers where our colleagues can grow, thrive, and stay.

And people really do stay here.

Our average length of service is over 7 years, with many colleagues having built long and rewarding careers at Fidler & Pepper - including several team members with more than 40 years' service. That says a lot about the culture we've created: supportive, collaborative, down-to-earth, and genuinely people-focused.

We work hard, trust one another, and care deeply about delivering a personal service to clients at what are often some of the most sensitive and important moments in their lives.

• Hybrid & flexible working
• 35-hour working week
• 31 days' holiday including bank holidays (increasing with service)
• Birthday afternoon off
• Wellbeing days & personal development workshops
• Bonus scheme & competitive salary
• Career progression pathways and mentoring opportunities
• Supportive, collaborative team culture
• Charity events, socials and annual fun days

The role

The main purpose of this role is to provide support to various teams in our residential property department. You will work with the Legal Advisors and other Conveyancing Executives (this is what we call our Legal Assistants) assisting them to manage the caseloads they are responsible for. In this role you will be proactive in delivering an exceptional service to clients. You will have a keen eye for detail with an efficient, effective and positive manner.

Key tasks and responsibilities

• Supporting teams with all aspects of the day-to-day running of files
• Setting up client files for completion and handling the legal completion process
• Responsibility for dealing with transactions from instruction through to completion
• Undertaking Exchange of Contracts
• Communicating with Clients, Agents, Brokers and Solicitors on a day-to-day basis
• Providing updates and general advice
• Working with our internal Case Management System and assisting clients to manage their case via our smartphone app
• Dealing with post, emails and calls, ensuring excellent customer service is provided at all times
• Providing holiday and absence over for teams where required

What we're looking for

We're looking for someone who has Conveyancing assistance experience and:

• Highly organised with strong time management skills
• Comfortable managing multiple priorities in a fast-paced environment
• A confident and professional communicator
• Compassionate and client-focused, with a natural ability to provide reassurance and support
• Detail-focused and able to produce accurate, high-quality documentation
• Able to work both independently and collaboratively within a team environment

This role will be based at our Beech House office in Mansfield town centre.

At Fidler & Pepper, we are committed to actively promoting and fostering an inclusive working environment, where everyone feels valued and we build relationships based on mutual respect and trust. In our community, employees are encouraged to contribute their unique perspectives and we strive to create a workplace where diversity is celebrated, embraced and embedded within our company values. Discrimination of any kind, has no place within our company culture.

Experience

Experience providing assistance to conveyancing teams