Neuro‑Affirming PA & Admin Support (15h, Hackney)

KIDS'; Greater London; Hybrid; GBP 10,000 - 13,000; Part time

Job summary

KIDS' seeks a highly organised Personal Assistant / Support Worker to support the Play Service Manager at Hackney Adventure Playground. The role is part-time (15 hours/week) and based at Hackney Adventure Playground, with some off-site meetings and travel as needed.

The role involves administrative tasks, scheduling, communication, information management and wellbeing support with a neuro-affirming approach.

Qualifications

• Strong administrative, organisational and time-management skills.
• Excellent written and verbal communication skills.
• Confident using Microsoft Outlook, Word, Excel and database systems.
• Understanding of neurodiversity, including autism and ADHD.
• Ability to work independently while anticipating support needs.
• Commitment to maintaining confidentiality and professional integrity.

Responsibilities

• Provide day-to-day personalised support to the Manager, helping them manage workload, wellbeing and priorities.
• Support sustainable working practices through effective planning, breaks and workload management.
• Anticipate challenges and provide practical support during periods of high pressure, stress or reduced capacity.
• Assist with appointments, mobility and comfort needs where required.
• Manage diaries, meetings, rotas, training schedules and appointments.
• Track actions, deadlines and follow-up tasks.
• Help prioritise workload and protect time for key responsibilities.
• Identify and implement systems, tools and processes that improve efficiency and organisation.
• Support effective communication with staff, partners and stakeholders.
• Assist with drafting emails, letters, reports and other written communications.
• Provide support with challenging or sensitive conversations and correspondence.
• Answer and screen calls where appropriate and help ensure information is presented clearly and accessibly.
• Maintain effective filing systems, records and organisational processes.
• Provide administrative support using Microsoft Outlook, Word, Excel and bespoke databases.
• Assist with financial administration, meeting minutes, reports and training resources.
• Help develop systems that improve information management and operational efficiency.
• Work in a way that respects neurodivergent communication, sensory and processing differences.
• Support strategies that reduce barriers, improve focus and promote wellbeing.
• Remain flexible and responsive to changing support needs.
• Build a collaborative working relationship based on trust, respect and discretion.

Job description

KIDS' seeks a highly organised Personal Assistant / Support Worker to support the Play Service Manager at Hackney Adventure Playground. The role is part-time (15 hours/week) and based at Hackney Adventure Playground, with some off-site meetings and travel as needed.

The role involves administrative tasks, scheduling, communication, information management and wellbeing support with a neuro-affirming approach.