Networks & Communications Engineer - Cloud & Automation

SIG plc; Sheffield; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

25 days + 8 holidays

Company pension

Life assurance

Share incentive plan

Employee discounts

Development opportunities

Job summary

SIG Plc. is seeking an IT Infrastructure Engineer to join the UK IT Team, maintaining a reliable systems infrastructure and supporting WAN/LAN, VoIP and security services across the business.

You will work with 3rd party providers, respond to incidents, review updates and help automate operations. Ideal candidates will have CCNA or equivalent, experience with Cisco Webex Calling, Microsoft Entra ID/365 and a proactive approach to problem solving in a busy environment.

Qualifications

• Experience supporting LAN, WAN, Wi‑Fi in an enterprise environment.
• Experience supporting VoIP/UC with Cisco Webex Calling preferred.
• CCNA certification or equivalent experience preferred.

Responsibilities

• Deliver and maintain a reliable IT infrastructure and resources.
• 3rd line incident response and ticket handling for IT systems.
• Create, edit and respond to system alerts and escalations.
• Review hot fixes and updates from 3rd party providers.
• Document policies and procedures.
• Work with cross-functional IT teams and stakeholders.
• Develop automation/AI-assisted processes for deployment and monitoring.

Skills

LAN/WAN/Wi‑Fi

VoIP/UC (Cisco Webex)

Cisco CLI (CCNA)

ITSM processes

Automation/AI tools

Project collaboration

Structured projects

Education

CCNA certification

Tools

Cisco Webex Calling

Microsoft Entra ID/365

Windows Server

Job description

SIG Plc. is seeking an IT Infrastructure Engineer to join the UK IT Team, maintaining a reliable systems infrastructure and supporting WAN/LAN, VoIP and security services across the business.

You will work with 3rd party providers, respond to incidents, review updates and help automate operations. Ideal candidates will have CCNA or equivalent, experience with Cisco Webex Calling, Microsoft Entra ID/365 and a proactive approach to problem solving in a busy environment.