Network Planner

DHL Supply Chain; Southampton; Hybrid; Confidential; Full time

Benefits offered by this job

8% employer pension contribution

4% employee pension contribution

Free confidential 24/7 GP services

Retail and lifestyle discounts

Loans and savings schemes

Free mortgage advice

Job summary

DHL Supply Chain in Southampton is seeking a Network Planner to join our hybrid team. You will coordinate inbound and outbound shipments across Europe, North America and beyond, delivering exceptional service for our customer BAT.

The role offers a Monday–Friday schedule with 08:00–16:00, and you will drive network optimisation, cost control and continuous improvement while building strong relationships with carriers, customers and DHL colleagues.

Qualifications

• Experience in logistics planning or transport planning roles.
• Knowledge of network planning and distribution operations.
• Strong communication and stakeholder management skills.

Responsibilities

• Coordinate inbound and outbound shipments across Europe and globally.
• Act as main point of contact for customers, carriers and stakeholders.
• Understand the customer's network to identify opportunities for improvement.
• Manage day-to-day transport and network planning activities.
• Monitor service performance and costs against KPIs.
• Support continuous improvement initiatives to boost efficiency and CX.
• Build strong relationships with customers, suppliers and DHL colleagues.
• Collaborate across functions, sites and locations.
• Support project implementations and change programmes.
• Identify cost optimization opportunities through process improvements and tenders.
• Ensure high quality service delivery and cost control.
• Own operational performance and personal development.

Skills

Logistics planning

Transport planning

Network planning

Customer engagement

Problem solving

Tools

SAP

Excel

Job description

Network Planner

Salary: £28,000 - £29,000 per annum
Grade: N
Contract: Full Time, 12 Month Fixed Term Contract
Working Hours: Monday to Friday, 08:00 - 16:00
Location: Hybrid Working, Southampton

Think you know DHL? Think again.

At DHL Supply Chain, we're much more than a logistics company. We're the world's leading supply chain provider, helping businesses move products across the globe efficiently and sustainably. Behind every successful delivery is a team of talented people making it happen, and we're looking for a Network Planner to join us.

This is an exciting opportunity to play a key role in transport planning, network optimisation, customer engagement, and continuous improvement within a fast-paced and dynamic environment.

What will you be doing?

As a Network Planner, you will be responsible for coordinating inbound and outbound shipments across Europe, North America and globally, ensuring exceptional service delivery for our customer, BAT.

Your key responsibilities will include:

• Planning and executing inbound and outbound shipments using road and multimodal transport solutions.
• Acting as a key point of contact for customers, carriers and stakeholders.
• Developing a strong understanding of the customer's network and distribution requirements to identify opportunities for improvement.
• Managing day-to-day transport and network planning activities while maintaining excellent customer service levels.
• Monitoring service performance and costs against contractual KPI's.
• Supporting and implementing continuous improvement initiatives to enhance operational efficiency and customer experience.
• Building and maintaining strong relationships with customers, suppliers and DHL colleagues.
• Collaborating across multiple business functions, sites and geographical locations.
• Supporting project implementation and operational change programmes.
• Identifying opportunities for cost optimisation through process improvements, benchmarking and tender activities.
• Ensuring the highest standards of quality, service delivery and cost control are maintained.
• Taking ownership of both operational performance and your own professional development.

What are we looking for?

We're looking for someone who enjoys problem solving, building relationships and working in a fast-moving logistics environment.

You'll ideally have:

• Previous experience within a logistics planning, transport planning or network planning role.
• Strong understanding of supply chain and transport operations.
• Experience using SAP.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP and XLOOKUP.
• Excellent communication and stakeholder management skills.
• The ability to work independently whilst collaborating effectively across teams.
• A proactive approach with a focus on continuous improvement and customer service.

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing ASAP. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.