Network Operations Lead - Multi-Depot Performance

DPD UK; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Vitality At Work

Holiday trading

Enhanced maternity and paternity

Free life assurance of 4 x salary

Free onsite parking

Discounted shopping from retailers

Milestone Days off

Free eye tests

Job summary

DPD UK is seeking a Senior Manager to oversee day-to-day execution and monitoring of network flow across depots and hub operations. You will link senior management with on-site operations to maintain performance, quality, and cost targets.

Responsibilities include leading site managers, enforcing health and safety standards, and driving continuous improvement across routing, transport, and associated processes.

Qualifications

• Strong background in hands-on parcel management or transport operations.
• Proficiency and understanding in using live routing systems (e.g. Quantum).
• Demonstrated experience in managing live operational teams across a multi-site portfolio.
• Good understanding of UK transport regulations and safety compliance.

Responsibilities

• Deliver day-to-day execution of the plans across all depots, ensuring daily performance targets for service are achieved.
• Ensure all depots within each area maintain the highest Quality and Health & Safety Standards at all times.
• Ensure cost control is managed to budget.
• Lead a team of Site managers to deliver the business performance targets as required by senior management.
• Act as the primary point of contact for all Depot Managers regarding daily network issues.
• Identify talent with your area to ensure we plan for future growth and give opportunity for people to progress inline with campaign strategy.
• Develop relations with all support functions impacting your area to ensure all policy, procedures and Legal compliance is maintained in all sites.
• Responsible for presenting operational performance of your sites back to senior management in a concise and clear manner.
• Responsibility to support Sales and CRM in achieving company revenue growth plans.
• Identify immediate "low-hanging fruit" for efficiency gains (e.g., better AM Time in Depot).
• Ensure depot teams are using all digital tools and routing best practices for maximum gain.
• Support site-level pilots of new operational processes.

Skills

Parcel operations

Routing systems

Team leadership

UK transport regulations

Tools

Quantum

Job description

DPD UK is seeking a Senior Manager to oversee day-to-day execution and monitoring of network flow across depots and hub operations. You will link senior management with on-site operations to maintain performance, quality, and cost targets.

Responsibilities include leading site managers, enforcing health and safety standards, and driving continuous improvement across routing, transport, and associated processes.