Network Operations Engineer – Full Time – Avonmouth

Catering; West of England; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Training

Progression

Benefits

Job summary

Catering is seeking a Network Operations Engineer to join their Avonmouth site on a permanent basis. You will be the first line of technical response for infrastructure alerts, incidents and requests in a 24/7 environment, monitoring critical systems and coordinating escalations as needed.

The role offers training, progression and benefits as part of a growing UK infrastructure team. A full UK driving license is preferred and a site-based, on-premises position is expected.

Qualifications

• Background in IT, networking or infrastructure operations.
• Comfortable working within a 24/7 rotation-based shift pattern.
• Experience administering Linux systems and handling incidents.

Responsibilities

• Monitor network, server, power and environmental systems in a 24/7 NOC.
• Respond to alerts, perform troubleshooting and incident triage.
• Manage tickets through to resolution with accurate documentation.
• Coordinate escalations with engineering teams, field services and vendors.
• Work a rotating shift pattern covering days and nights.

Skills

Linux systems administration

ITSM / ticketing

24/7 shift pattern

Incident management

Job description

Network Operations Engineer
£35,000 – 45,000 + Training + Progression + Benefits
Avonmouth (Site based, 24/7 shift rotation)

Are you an engineer with a background in IT, networking, infrastructure support or technical operations looking for a role where you’ll gain exposure to modern data centre technologies, develop your technical skillset across infrastructure, and build a long-term career within a rapidly growing sector?

This is an excellent opportunity to join a growing UK infrastructure business that is investing heavily in both its technology and its people. Operating within a highly available, 24×7 environment, the business is expanding its operational capabilities and is looking for engineers who want to develop their careers in a fast-moving and technically diverse setting.

Working within the Network Operations Centre, you will be the first point of technical response for infrastructure alerts, incidents and service requests. You’ll monitor critical systems, respond within SLA, perform initial troubleshooting and incident triage, and coordinate escalations to engineering teams, field operations and third-party providers when required.

You’ll gain broader technical exposure than in a traditional support role, working across network, server, storage, power and environmental systems while contributing to incident management, outage coordination and continuous improvement.

For the right person, there is a genuine opportunity to grow alongside the function, taking on greater responsibility as the team develops and progressing into senior Network Operations, Infrastructure, Operations or specialist technical positions over time.

The Role

• Monitoring network, server, power and environmental systems within a 24×7 operations environment
• Responding to alerts, performing troubleshooting and incident triage
• Managing tickets through to resolution with accurate documentation
• Coordinating escalations with engineering teams, field service providers and vendors
• Working a rotating shift pattern covering days, nights and scheduled rest days
• Site-based role in Avonmouth

The Person

• Background in IT, networking, infrastructure support, technical operations or a similar environment
• Comfortable working within a 24/7 rotation-based shift patterns
• Linux systems administration experience
• Experience using ITSM or ticket management systems and L
• Full UK driving licence

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Salary: £35000 – £45000/annum Training + Progression + Benefits

Job Type: Permanent

Location: Avonmouth, Bristol